What to do if all LEDs are off on my NETGEAR Wireless Router?
If all the LEDs on your NETGEAR Wireless Router are off when it's plugged in, ensure the power cord is properly connected to both the router and a functioning power outlet. Also, confirm you're using the 12 VDC power adapter from NETGEAR specifically designed for this product. If the problem continues, it may indicate a hardware issue, and you should contact technical support.
What to do if NETGEAR C6300 does not save changes I have made?
If your NETGEAR Network Router does not save the changes you've made: * When entering configuration settings, be sure to click the Apply button before moving to another screen, or your changes will be lost. * Click the Refresh or Reload button in the web browser. The changes might have occurred, but the web browser might be caching the old configuration.
What to do if I do not receive a reply during a remote device ping test on my NETGEAR C6300?
If you do not receive a reply during a remote device ping test: * Make sure that the Internet LED is lit. * If your Internet provider assigned a host name to your computer, enter that host name as the account name in the Internet Setup screen. * Make sure that your computer has the IP address of your modem router listed as the default gateway. * Make sure that the network address of your computer is different from the network address of the remote device.
What to do if the path is not working correctly during a ping test on NETGEAR Network Router?
If the path is not working correctly during a ping test: * Make sure that the LAN LED is lit. * Check that the corresponding link LEDs are on for your network interface card and the hub ports connected to your workstation and modem router. * Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer or workstation. * Verify that the IP address for your modem router and your workstation are correct and that the addresses are on the same subnet.
Why my NETGEAR C6300 cannot access the Internet but the Internet LED is on?
If your NETGEAR Network Router's Internet LED is on but you cannot access the internet, you might need to register the cable MAC address or device MAC address of your modem router with your cable Internet provider. Also, ensure your computer has the modem router configured as its TCP/IP gateway. If your computer uses DHCP, reboot it and verify the gateway address.
Why do all LEDs stay on NETGEAR Wireless Router?
If all the LEDs on your NETGEAR Wireless Router stay on, clear the configuration of the modem router to its factory defaults. If the issue continues, it could indicate a hardware problem, and you should contact technical support.
Why is LAN LED off for a port with an Ethernet connection on NETGEAR Wireless Router?
If the LAN LED is off for a port with an Ethernet connection on your NETGEAR Wireless Router, ensure that the Ethernet cable connections are secure at both the modem router and the connected hub or computer. Also, verify that power is turned on to the connected hub or computer and that you are using the correct cable.
What to do if I do not receive a reply from NETGEAR Wireless Router?
If you are not receiving a reply, ensure that the Internet LED is lit. If your Internet provider assigned a host name to your computer, enter that host name as the account name on the Internet Setup page. Also, make sure that the IP address of your modem router is listed as the default gateway for your computer and that the network address of your computer is different from the network address of the remote device.
What to do if my computer IP address is 169.254.x.x on NETGEAR Wireless Router?
If your computer's IP address is showing as 169.254.x.x, check the connection from the computer to the NETGEAR Wireless Router and reboot your computer.
Why is my NETGEAR Wireless Router not accessing the internet even when the Internet LED is on?
If your NETGEAR Wireless Router can't access the internet despite the Internet LED being on, it might be due to a few reasons. First, register the cable MAC address or device MAC address of your modem router with your cable Internet provider. Also, check your computer’s TCP/IP gateway setting to ensure it is set to use the modem router. If your computer uses DHCP, reboot it and verify the gateway address.
General| DSL WAN | Yes |
|---|---|
| Ethernet WAN | - |
| SIM card slot | No |
| Wi-Fi band | Dual-band (2.4 GHz / 5 GHz) |
| Wi-Fi standards | 802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Top Wi-Fi standard | Wi-Fi 5 (802.11ac) |
| WLAN data transfer rate (max) | 450 Mbit/s |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| Ethernet LAN interface type | Gigabit Ethernet |
| USB 2.0 ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 4 |
| Processor frequency | 600 MHz |
| Cables included | LAN (RJ-45) |
| Product type | Tabletop router |
| Product color | Black |
| Power source type | DC |
Weight and Dimensions| Depth | 174 mm |
|---|---|
| Width | 277.9 mm |
| Height | 75.18 mm |
| Weight | 690 g |
Details the contents of the modem router package.
Describes the LEDs and buttons on the modem router's front panel.
Identifies the ports and buttons on the modem router's rear panel.
Provides guidelines for optimal placement of the modem router for wireless performance.
Explains how to retrieve and understand the information on the product label.
Guides on connecting the modem router in simple or complex network setups.
Explains wired and WiFi connection methods to the modem router.
Differentiates between Internet provider, WiFi, and modem router logins.
Step-by-step instructions to access the modem router's interface via web browser.
Instructions on informing your ISP about the new modem router and setup process.
Explains how to specify the cable connection starting frequency if needed.
How to track the modem router's initialization procedure and channel status.
Guides on configuring Internet connection settings like IP address and DNS.
How to enable and configure Live Parental Controls to filter web content.
Method to block specific websites using keywords or domain names.
How to block specific Internet services based on type, port, or schedule.
Setting up schedules for blocking keywords and services on the network.
How to exempt a specific computer from content blocking rules.
Configuring the modem router to send email alerts for security events.
Lists supported file systems and compatibility notes for USB drives.
How to connect and access a USB drive from Mac and Windows computers.
Specifies device name, workgroup, and access methods for USB storage.
Setting up and using FTP to send and receive files from the USB drive.
Adjusting share names, permissions, and folder paths for USB storage.
Steps to create new network folders on the connected USB drive.
Modifying existing network folder settings on the USB storage device.
Configuring the modem router to allow only specific approved USB devices.
Procedure for safely disconnecting a USB drive from the modem router.
How to view and change Wide Area Network settings like DMZ and MTU.
Adjusting the Maximum Transmission Unit size for network performance.
Configuring a DMZ server to bypass firewall for specific applications.
How to change the device name that appears on the network.
Configuring the modem router's local area network IP address and subnet mask.
Defining the range of IP addresses the modem router assigns via DHCP.
Assigning static IP addresses to specific devices on the LAN for consistent access.
Using Wi-Fi Protected Setup to easily add wireless devices to the network.
Configuring the WiFi network name (SSID), security, and channel.
Changing the WiFi encryption standard and network password (passphrase).
Creating a separate WiFi network for guests with limited access.
Enabling or disabling the modem router's 2.4GHz and 5GHz wireless radios.
Configuring advanced Wi-Fi Protected Setup (WPS) options like PIN.
Restricting WiFi access to specific devices using MAC addresses.
Setting up Dynamic DNS to access the network remotely using a domain name.
Enabling UPnP for automatic network device discovery and port management.
Displays overall status and usage information of the modem router.
Shows details about the cable modem connection and hardware status.
Displays WAN Internet port settings like IP address, gateway, and DNS.
Details about WiFi network name (SSID), region, channel, mode, and AP status.
Instructions for restarting the modem router to resolve issues.
Switching between router and bridge modes for network configuration.
Accessing logs to monitor modem router activity and security events.
Visual representation of devices connected to the network.
Backing up, restoring, or erasing modem router configuration settings.
Securing the modem router by changing the administrator login password.
Accessing logs that capture important modem router events and status.
Using the ping utility to test network connectivity and latency to devices.
Using traceroute to display network routes and measure transit delays.
Scanning and viewing nearby wireless networks and access points.
Adjusting the WiFi channel to avoid interference and improve signal.
Configuring the modem router for remote access and management over the Internet.
Configuring rules to forward incoming Internet traffic to specific local servers.
Creating custom port forwarding rules for applications not in the default list.
Modifying existing port forwarding rules.
Removing existing port forwarding rules.
Example of using port forwarding to expose a local web server to the Internet.
Configuring dynamic port forwarding that opens ports based on outbound traffic.
Setting schedules or conditions for when port triggering is active.
Example of using port triggering for IRC sessions with specific port rules.
Interpreting modem router LED behavior to diagnose problems.
Steps to resolve issues preventing access to the modem router interface.
Steps to diagnose and fix issues with the cable Internet service connection.
Using the ping utility to test network connectivity and diagnose TCP/IP issues.
Using ping to verify the local network path to the modem router is correctly set up.
Using ping to test the path from a computer to a remote device on the Internet.
Lists the default configuration settings of the modem router.
Provides detailed technical specifications for the modem router hardware.
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