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NETGEAR EAX20 User Manual

NETGEAR EAX20
66 pages
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User Manual
AX1800 4-Stream WiFi Mesh Extender
Model EAX20
NETGEAR, Inc.
350 E. Plumeria DriveJuly 2023
San Jose, CA 95134, USA202-12035-03

Table of Contents

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NETGEAR EAX20 Specifications

General IconGeneral
TypeNetwork repeater
WPS push buttonYes
Ethernet LAN data rates10, 100, 1000 Mbit/s
Maximum transfer distance- m
Package typeBox
Package depth290 mm
Package width210 mm
Package height110 mm
Package weight990 g
Master (outer) case width242 mm
Master (outer) case height380 mm
Master (outer) case length477 mm
Master (outer) case weight5370 g
Quantity per master (outer) case4 pc(s)
Modulation1024-QAM
Wi-Fi bandDual-band (2.4 GHz / 5 GHz)
Cabling technology10/100/1000Base-T(X)
Security algorithms128-bit AES, WPA-PSK
Networking standardsIEEE 802.11a, IEEE 802.11ac, IEEE 802.11ax, IEEE 802.11b, IEEE 802.11g, IEEE 802.11k, IEEE 802.11n
Ethernet LAN (RJ-45) ports4
Product colorBlack
Weight and Dimensions IconWeight and Dimensions
Depth169.5 mm
Width241.7 mm
Height63.4 mm
Weight504.5 g

Summary

Chapter 1 Overview

Unpack Your Extender

Details on what comes in the extender package, including the extender and power adapter.

LEDs

Explains the status indicators (LEDs) on the front panel of the extender.

Back Panel

Describes the components located on the back panel of the extender, such as the reset button and ports.

System Requirements

Lists the necessary hardware and software requirements for installing the WiFi extender.

How the Extender Works

Explains the fundamental principles and functions of the WiFi range extender.

Chapter 2 Get started

Install the WiFi extender

Provides instructions on how to install the WiFi extender for the first time.

Place the extender and apply power

Guides users on selecting an optimal location and powering on the WiFi extender.

Connect to an existing WiFi network

Details the process of connecting the extender to your current WiFi network.

Connect with the Nighthawk app

Explains how to use the NETGEAR Nighthawk app for extender setup and connection.

Connect with WPS

Describes how to use the Wi-Fi Protected Setup (WPS) feature for connecting the extender.

Connect with the NETGEAR installation assistant

Outlines the steps to use the web browser-based NETGEAR installation assistant.

Use the extender in access point mode

Instructions for configuring the extender to function as a WiFi access point.

Connect a device to the extender network

How to connect your devices (computers, phones) to the extender's network.

Log in to the extender after installation

Steps to access the extender's settings interface after initial setup.

Run the Smart Setup installation

Guide on using the Smart Setup feature for easy configuration and connection.

Chapter 3 Extender Network Settings

Enable or disable the One WiFi Name feature

How to manage the feature that uses a single WiFi network name for router and extender.

Enable or disable Smart Connect

Instructions for enabling or disabling the Smart Connect feature for optimal band selection.

View connected devices

How to see a list of all devices currently connected to the extender's network.

View WiFi settings

Steps to access and review the current WiFi configuration settings of the extender.

Change the WiFi network name

Procedure for modifying the SSID (network name) for the extender's WiFi.

Turn off the SSID broadcast to create a hidden network

Guide on hiding the extender's WiFi network name (SSID) broadcast.

Disable or enable the WiFi radios

Instructions on turning the extender's 2.4 GHz and 5 GHz WiFi radios on or off.

Change the WiFi speed

How to adjust or understand WiFi speed settings based on backhaul connection.

Use WPS to add a computer to the extender's WiFi network

Steps to connect devices to the extender's network using the WPS method.

Use WPS with the push button method

Detailed guide for using the physical or on-screen WPS button for connection.

Use WPS with the PIN method

Instructions for connecting devices to the extender using the WPS PIN method.

Deny access to a computer or WiFi device

How to block specific devices from accessing the extender's network using MAC addresses.

Set up an access schedule

Procedure for creating schedules to control network access for users.

Change the extender's device name

How to rename the extender in the network interface.

Set up the extender to use a static IP address

Guide on configuring a fixed IP address for the extender instead of a dynamic one.

Enable FastLane technology

Instructions for activating FastLane to improve HD entertainment performance.

Configure a router with advanced MAC settings to work with your extender

How to adjust router MAC settings for compatibility with the extender.

Chapter 4 Maintain and monitor the extender

Change the extender login user name and password

Steps to modify the credentials used to log into the extender's web interface.

Turn password protection off and on

How to enable or disable password protection for the extender's web interface.

Recover a forgotten user name or password

Procedure for recovering lost login credentials using security questions.

Automatically adjust for daylight saving time

How to set the extender to automatically adjust its clock for daylight saving time.

Manually set the extender clock

Instructions for manually setting the date and time on the extender.

Back up and manage the extender configuration

Overview of backing up and managing the extender's configuration settings.

Back up the configuration settings

Detailed steps to create a backup of the extender's current configuration.

Restore the configuration settings

How to load a previously saved configuration file to restore settings.

Return the extender to its factory default settings

Instructions for resetting the extender to its original factory settings.

Use the Reset button

Guide on using the physical reset button to restore factory default settings.

Log in and reset the extender to factory settings

Steps to log in and reset the extender to factory defaults via the web interface.

Update the extender firmware

How to check for and install new firmware updates for the extender.

Check for new firmware and update the extender

Procedure for manually checking and applying available firmware updates.

Manually upload firmware to the extender

Instructions for uploading a firmware file from a computer to the extender.

Restart the extender from the extender web interface

How to reboot the extender using its web-based management interface.

Turn the LEDs On or Off

Steps to control the power and status lights (LEDs) on the extender.

Chapter 5 FAQs and troubleshooting

FAQs

Answers to frequently asked questions about the extender's operation and setup.

Find the Extender's IP address

Guide on locating the extender's IP address, often through the router's interface.

Cannot Connect to the Extender

Troubleshooting steps for when you are unable to establish a connection with the extender.

Cannot Join a WiFi Network and Receive an Error Message

Solutions for issues encountered when trying to connect the extender to a WiFi network.

Cannot access mywifiext.net

Troubleshooting tips for when the extender's web interface is inaccessible.

Cannot connect to extender using the Nighthawk app

Solutions for problems encountered when using the Nighthawk app to connect to the extender.

Chapter 6 Supplemental Information

Factory Default Settings

Lists the default configuration settings of the extender upon factory reset.

Technical and Environmental Specifications

Provides detailed technical and environmental specifications for the extender.

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