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NETGEAR
Wireless Router
Nighthawk 5G Mobile Hotspot Pro
NETGEAR Nighthawk 5G Mobile Hotspot Pro
90 pages
Manual
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User
Manual
43
Control
Internet
Access
Nighthawk
5G
Mobile
Hotspot
Pro
42
44
Table of Contents
Main Page
Default Chapter
3
Table of Contents
3
Chapter 1 Get Started
8
Get to Know Your Mobile Hotspot
9
Top Front View
9
Power Button
10
LCD Home Screen
10
Download the NETGEAR Mobile App
11
Install the Battery
12
Power on Your Mobile Hotspot
13
Set up the Mobile Hotspot
13
Set up the Mobile Hotspot Using the Touch Screen
14
Use a Web Browser to Set up the Mobile Hotspot
14
Use the Mobile App to Set up the Mobile Hotspot
15
Chapter 2 Connecttothemobilehotspot
17
Connect to the Mobile Hotspot Network
17
Wifi Connection
17
Tethered Connection
18
Use the Touch Screen to Access the Mobile Hotspot
18
Use the NETGEAR Mobile App to Access the Mobile Hotspot
18
Use a Web Browser to Access the Mobile Hotspot
20
Access the Moble Router Directly from the Touch Screen
21
Log out of the Mobile Hotspot Web UI
21
Chapter 3 Manage Battery Usage and Charging
22
Extend Battery Life
23
Use the Mobile Hotspot Without a Battery
23
Recharge the Battery
23
Quick Charge the Battery
24
Recharge the Battery from a Wall Socket
24
Recharge the Battery from a Computer USB Port
25
Use the USB Type C Cable to Charge Only
25
Change the LCD Screen Display
26
Change the LCD Screen Display Settings from the Touch Screen
26
Change the LCD Screen Display Settings from the NETGEAR Mobile App
26
Change the LCD Screen Display Settings from a Web Browser
27
Battery Tips
27
General Battery Safety
28
Appropriate Batteries and Chargers
29
Battery Disposal
29
Chapter 4 Manage Your Internet Connection
30
Offload Your Mobile Internet Connection
31
Enable Data Offloading over Ethernet from the NETGEAR Mobile App
31
Enable Data Offloading over Wifi from the NETGEAR Mobile App
32
Specify Cellular Settings
32
Specify Cellular Settings from the Touch Screen
33
Specify Cellular Settings from the NETGEAR Mobile App
33
Specify Cellular Settings from a Web Browser
34
Chapter 5 Controlinternetaccess
37
Set up Parental Controls
37
Access Control
38
Set up Access Control from the Touch Screen
38
Set up Access Control from the NETGEAR Mobile App
38
Set up Access Control from a Web Browser
39
Set up Client Privacy
39
Turn off USB Tethering
40
Turn off USB Tethering from the NETGEAR Mobile App
40
Turn off USB Tethering from a Web Browser
41
Manage Website Filters
41
Set up a Schedule for Internet Access
42
Edit a Schedule Rule
44
Delete a Schedule Rule
44
Enable SIM Security
45
Enable SIM Security from the NETGEAR Mobile App
45
Enable SIM Security from a Web Browser
45
Enable Port Forwarding
46
Set up Port Filtering
47
Enable DMZ
48
Chapter 6 Specifymobilehotspotnetworksettings
50
Select a Wifi Profile
50
Select a Wifi Profile from the Touch Screen
50
Select a Wifi Profile from the NETGEAR Mobile App
50
Select a Wifi Profile from a Web Browser
51
Manage Wifi Settings
51
Specify Wifi Settings from the Touch Screen
51
Specify Wifi Settings from the NETGEAR Mobile App
52
Specify Wifi Settings from a Web Browser
52
Configure Always-On Wifi
53
Enable the Data Saver from a Web Browser
53
Set up Guest Wi-Fi
54
Use WPS to Connect to the Mobile Router Wifi Network
55
Use WPS from the Touch Screen
55
Use WPS from the NETGEAR Mobile App
55
Use WPS to Connect to the Wifi Networkmobile Hotspot
55
Use WPS from a Web Browser
56
Universal Plug-N-Play
56
Turn Upnp off or on from the NETGEAR Mobile App
56
Turn Upnp off or on from a Web Browser
57
Enable IP Pass-Through Mode
58
Enable VPN Pass-Through Mode
58
Specify the IP Addresses that the Mobile Hotspot Assigns
59
Specify the IP Addresses that the Assignsmobile Hotspot
59
Disable the DHCP Server Feature in the Mobile Hotspot
60
Chapter 7 Manageyourmobilehotspotnetwork
62
View the Network Information
62
View Mobile Hotspot Network Status
62
View Device Statusmobile Hotspot
62
View the Network Status
62
View Mobile Network Device Status from a Web Browser
63
View Wifi Details
63
View a Network Map
63
View a Network Map from the NETGEAR Mobile App
63
View a Network Map from a Web Browser
64
View Connected Devices
64
View the Connected Devices on the LCD
64
View the Connected Devices from the NETGEAR Mobile App.64
64
View the Connected Devices from a Web Browser
65
Update the Mobile Hotspot Firmware
65
Update Firmware from the Touch Screen
65
Update Firmware from an Alert
65
Update the Firmwaremobile Hotspot
65
Update Firmware from the NETGEAR Mobile App
66
Update the Firmware from the Web Page
66
Change the Admin Password
67
Manage SMS Messages
67
Manage Messages from the Touch Screen
67
Manage Messages from the NETGEAR Mobile App
68
View or Delete Messages from a Web Browser
68
Back up and Restore the Mobile Router Settings
69
Back up the Mobile Hotspot Settings
69
Restore the Mobile Hotspot Settings
69
Factory Reset
70
Disable the Factory Reset Button
70
Factory Reset from the NETGEAR Mobile App
71
Factory Reset from the Touch Screen
71
Factory Reset from a Web Browser
71
Factory Reset Using the Reset Button
72
Reboot the Mobile Hotspot
73
Reboot the Mobile Hotspot from the Touch Screen
73
Reboot the Mobile Hotspot from the NETGEAR Mobile App
74
Reboot the Mobile Hotspot from a Web Browser
74
Power off the Mobile Hotspot
74
Power off the Mobile Hotspot Manually
75
Power off the Mobile Hotspot from the NETGEAR Mobile App
75
Power off the Mobile Hotspot from a Web Browser
75
View Details about Your Mobile Router
76
View Mobile Hotspot Details from the Touch Screen
76
View Mobile Hotspot Details from the NETGEAR Mobile App.76
76
View Mobile Hotspot Details from a Web Browser
76
Chapter 8 Frequently Asked Questions
77
Why Can't My Device Connect to the Mobile Hotspot
78
Why Can't I Access the Internet
78
Why Is the Signal Indicator Always Low
78
Why Is the Download or Upload Speed Slow
79
What Do I Do if I Forget My Admin Login Password
79
How Do I Disconnect from the Mobile Broadband Network
79
The LCD Is Not Lit. How Do I Know if the Mobile Hotspot Is Still Powered on
80
How Do I Find My Computer's IP Address
80
How Do I Find My Computer's IP Address on a Windows 7, Windows 10, or Windows Vista Device
80
How Do I Find My Computer's IP Address on a Windows 8 Device
81
How Do I Find My Computer's IP Address on a Mac os X
81
Device
81
How Do I Find My Computer's IP Address on Devices Running Other Operating Systems
81
How Do I Find a Device's MAC Address
81
How Do I Find a Device's MAC Address on a Windows 7, Windows 10 or Vista Device
82
How Do I Find a Device's MAC Address on a Windows 8 Device
82
Where Can I Find more Information
83
Chapter 9 Troubleshooting
85
Diagnostics
85
The Wifi Network Name Is Not in the List of Networks
85
The no Signal Icon Displays
85
Cannot Log in to the Mobile Router Using a VPN
86
The Mobile Hotspot Cannot Connect to a Computer Running Windows Vista
86
The Mobile Hotspot Does Not Connect to the Cellular Network.86
86
Appendix A Specifications
88
Mechanical Specifications
89
Environmental Specifications
90
Supported RF Bands
90
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