8
Frequently Asked Questions
This chapter provides answers to common questions about your mobile hotspot. (Also
see Troubleshooting on page 84.)
The chapter covers the following topics:
• Why can’t my device connect to the mobile hotspot?
• Why can’t I access the Internet?
• Why is the signal indicator always low?
• Why is the download or upload speed slow?
• What do I do if I forget my admin login password?
• How do I disconnect from the mobile broadband network?
• The LCD is not lit. How do I know if the mobile hotspot is still powered on?
• How do I find my computer’s IP address?
• How do I find a device’s MAC address?
• Where can I find more information?
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