NETGEAR NIGHTHAWK CM2000 User Manual

Contents
Chapter 1 Hardware Setup
Front Panel and LEDs...........................................................................5
Rear Panel..............................................................................................6
Label.......................................................................................................8
System Requirements...........................................................................8
Install and Activate Your Cable Modem............................................9
Connect Your Cable Modem to a Computer...............................9
Activate Your Internet Service......................................................10
Perform a Speed Test....................................................................11
Connect Your Cable Modem to a Router After Installation and
Activation........................................................................................11
Chapter 2 Manage Your Network
Log in to the cable modem...............................................................14
Change the admin password............................................................14
View cable modem initialization.......................................................15
View cable modem status..................................................................16
View and clear event logs..................................................................16
Specify the cable connection starting frequency...........................17
Reboot the cable modem..................................................................17
Reset the cable modem to factory default settings........................18
Use the reset button on the back panel..........................................19
Use the factory reset software button..............................................19
Chapter 3 Troubleshooting
Use LEDs to Troubleshoot.................................................................21
Cannot log in to the cable modem..................................................22
Troubleshoot the cable internet connection..................................23
Chapter 4 Supplemental Information
Factory Settings..................................................................................25
Technical Specifications.....................................................................25
3

NETGEAR NIGHTHAWK CM2000 Specifications

General

Cables included	AC, LAN (RJ-45)
Quick start guide	Yes
WAN connection	Ethernet (RJ-45)
Ethernet LAN (RJ-45) ports	1
Product color	Black
DC input voltage	12 V

Weight and Dimensions

Depth	172 mm
Width	94 mm
Height	208 mm
Weight	482 g