12
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might
experience with your Orbi router and a satellite, if one is connected to your router. If
you do not find the solution here, check the NETGEAR support site at
netgear.com/support for product and contact information.
This chapter includes the following sections:
• Quick tips
• Troubleshoot the mobile broadband Internet connection
• The router and satellite do not sync
• You cannot access the Internet
• You cannot log in to the router
• Troubleshoot Internet browsing
• Troubleshoot PPPoE
• Troubleshoot WiFi connectivity
• Troubleshoot your network using the ping utility
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