Troubleshooting
141
Trek N300 Travel Router and Range Extender PR2000
• Check that your computer has the IP address of your Trek listed as the default gateway. If
the IP configuration of your computer is assigned by DHCP, this information is not visible
in your computer’s Network Control Panel. Verify that the IP address of the Trek is listed
as the default gateway.
• Check to see that the network address of your computer (the portion of the IP address
specified by the subnet mask) is different from the network address of the remote device.
• Check that your cable or DSL modem is connected and functioning.
• If your ISP assigned a host name to your computer, enter that host name as the account
name in the Internet Setup screen.
• Your ISP might be rejecting the Ethernet MAC addresses of all but one of your
computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address of your
broadband modem. If your ISP additionally restricts access to the MAC address of a single
computer connected to that modem, configure your Trek to “clone” or “spoof” the MAC
address from the authorized computer.
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