5
ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
Configure a New QoS Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Modify a QoS Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Delete a QoS Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Configure Load Balancing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Manage Captive Portals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Specify Captive Portal Profile Settings and Enable the
Captive Portal Instance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Add User Accounts to the Local Database for Captive Portal Access . . . . . 117
Upload a Custom Logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Configure a Default or Custom Captive Portal Splash Page. . . . . . . . . . . . . 119
Enable the Global Captive Portal Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Configure WiFi Bridging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Point-to-Point Bridge and Point-to-Multipoint Bridge . . . . . . . . . . . . . . . . 122
Configure a WiFi Bridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Chapter 6 Troubleshooting
Troubleshoot the Basic Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Verify the Correct Sequence of Events at Startup . . . . . . . . . . . . . . . . . . . . 128
No LEDs Are Lit on the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
The Active LED or the LAN LED Is Not Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
The WLAN LED Does Not Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
You Cannot Access the Internet or the LAN From a WiFi Computer . . . . . . . . 129
You Cannot Configure the Access Point From a Browser . . . . . . . . . . . . . . . . . 130
When You Enter a URL or IP Address a Time-Out Error Occurs . . . . . . . . . . . . 131
Troubleshoot a TCP/IP Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . 131
Test the LAN Path to Your Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . 132
Problems With Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Use the Packet Capture Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Appendix A Supplemental Information
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
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