30
Service Notes
This machine uses advanced dia
nostics to alert the operator should an
of the motors or
motor controllers sense the motors are not turning at the correct rate or sense a bad
connection. These errors highlighted by a scrolling display such as “Call for Service—
(Left Auger) Motor Error”, and the Service Number entered during machine set-up will
be displayed. These Motor error messages include Flipper Motor, Left and Right Auger
Motors, Hot Water Bypass Pump, Water Pump (for powder mix), Whipper Motor, and
Air Pump.
Usuall
repairin
a bad connection or replacin
the indicated motor or pump
ill remed
the problem.
DRAINING THE HOT WATER TANK
THE DRAIN TUBE IS CLIPPED TO THE TANK PLATE IN FRONT OF
THE TANK. TANK HOLDS APPROX 1 US GALLON.
THE HOT WATER TANK CAN BE DRAINED FROM THE REAR OF THE
MACHINE
UNPLUG MACHINE FROM POWER SOURCE.
RNS. REPLACE DRAIN PLUG,
ENSURE HOSE CLAMP IS TIGHT
ND REPOSITION DR
IN
HOSE
BEFORE RE-FILLING THE HOT WATER
TANK.
CAUTION-
UNLESS THE TANK IS LEFT TO COOL THE WATER IS EXTREMELY
HOT AND CAN CAUSE HARMFUL BU
Display Reads Possible Cause(s) Remedies Notes
Fill Timeout
Water shut off to Machine Check Water Supply Shutoff
Initial fill time longer than 8
minutes
Supply Line Blocked or too smallRepair or Replace as needed Fill time Longer than 1 Minute
Water Filter Restricted Replace-Service Req'd
Water Probe has a 30 second
Hysteresis cycle
Inlet Solenoid valve Faulty Replace-Service Req'd
Control Board Failure Replace-Service Req'd
Thermistor Error Thermistor not plugged in Make sure plug in housing is latchedOpen or Shorted Thermistor
Faulty Thermistor Replacement
Control Board Failure Replace-Service Req'd
Heater Timeout
Faulty Thermistor Replacement
4 Minute Continuous Heater
Run
Faulty Heater Element Replace-Service Req'd
Control Board Failure Replace-Service Req'd
Motor Error Faulty wire connection Check connector/harness Auger Motors 24 v dc
Control Board Failure Replace-Service Req'd Water pump 12 v dc
Whipper motor 24 v dc
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