12  Start Up Guide 
  Can the system continue to operate with this problem? Or is the system 
non-operational? 
  Can you identify anything that was different before this problem 
occurred? 
 
Technical Support Contact Information 
North America & Asia  Europe 
Newport Corporation Service Dept. 
1791 Deere Ave. Irvine, CA 92606 
Telephone: (949) 253-1694 
Telephone: (800) 222-6440 x31694 
Newport/Micro-Controle S.A. 
Zone Industrielle 
45340 Beaune la Rolande, FRANCE 
Telephone: (33) 02 38 40 51 56 
 
Asia  
Newport Opto-Electronics 
Technologies 
253 Aidu Road, Bld #3, Flr 3, Sec C, 
Shanghai  200131,  China 
Telephone: +86-21-5046 2300 
Fax: +86-21-5046 2323 
 
 
Return Procedure 
If there are any defects in material or workmanship or a failure to meet 
specifications, promptly notify Newport's Returns Department within the 
warranty period by calling 1-800-222-6440 or by visiting our website at 
www.newport.com/returns to obtain a Return Material Authorization 
Number (RMA#).  Return the product to Newport Corporation, freight 
prepaid, clearly marked with the RMA# and we will either repair or replace it 
at our discretion.  Newport is not responsible for damage occurring in transit 
and is not obligated to accept products returned without an RMA#.  
E-mail: rma.service@newport.com