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3 Maintenance, Service and
Support
3.1 Enclosure Cleaning
The enclosure should only be cleaned with isopropyl alcohol or a mild soapy
water solution applied to a damp lint-free cloth.
3.2 Service and Technical Support
CAUTION
DO NOT OPEN COVER. There are no user serviceable parts
inside the 1936-R/2936-R Series Optical Power Meters. Work
performed by persons not authorized by Newport Corporation
will void the warranty.
Calibration accuracy is warranted for a period of one year. After
one year, the unit should be returned to Newport Corporation for
recalibration and NIST trace ability re-certification.
To obtain information regarding factory service, contact Newport
Corporation’s Service Department or your Newport representative. Please
have the following information available:
Instrument model number (on the rear panel)
Instrument serial number (on rear panel)
Description of the problem
Your contact information
To help our Technical Support Representatives diagnose your problem,
please note the following conditions:
Is the system used for manufacturing or research and development?
What was the state of the system right before the problem?
Have you seen this problem before? If so, how often?
WARNING
To avoid electrical shock hazard, connect the instrument to
properly earth-grounded, 3-prong receptacles only. Failure
to observe this precaution can result in severe injury.