NHC Solace - User Manual

Prole Bed Manual
Solace & Solace Deluxe
Group ltd
Solace Deluxe Prole Bed
Solace Prole Bed

Summary

SECTION 1: INTRODUCTION

Overview of Key Features and Benefits

Highlights key features and benefits of the Solace & Solace Deluxe Profile Beds for care homes.

Rail Height Regulation

Details rail height regulations for safety and fall prevention on profile beds.

Adjustable Height

Explains adjustable height feature from 355-755mm for resident and caregiver comfort.

Max User Weight - 180 kg

Specifies the maximum user weight capacity of 180kg for robust support and safety.

Adjustable Side Rails - Hand Paddle

Describes adjustable side rails controlled by a hand paddle for resident safety.

Trendelenburg; Reverse Trendelenburg

Details Trendelenburg and Reverse Trendelenburg adjustments (0-12°) for circulation and recovery.

Leg Rest Adjustability

Covers leg rest adjustability from 0° to 40° for therapeutic and practical advantages.

CPR Function

Explains the CPR function for quick bed flattening in emergencies.

Intended Users

Details how the bed supports users needing enhanced care, caregivers, and home use.

SECTION 2: SPECIFICATION

SECTION 3: UNPACKING AND ASSEMBLY

Required Tools and Parts List

Lists necessary tools and components required for assembling the Solace Profile Bed.

Step-by-Step Assembly Instructions

Provides sequential visual instructions for fitting castors and connecting bars.

Attaching the Headboard and Footboard

Details the process of attaching the headboard and footboard to the bed frame.

Connecting the Actuator Motor, Handset and Power

Guides on connecting wires, handset, motor, and power cable for operation.

Attaching the Side Rails

Instructions for attaching the side rails to the bed frame securely.

Attaching the Mattress Holders

Explains how to position and secure mattress holders for optimal mattress support.

SECTION 4: OPERATION

Overview of Bed Controls and Their Functions

Explains the functions of each button on the bed's control handset.

SECTION 5: SAFE USAGE GUIDELINES

DO

Lists essential actions to ensure optimal operation and longevity of the profile bed.

DO NOT

Lists prohibited actions to prevent accidents, damage, and warranty voidance.

SECTION 6: CLEANING AND MAINTENANCE

General Cleaning

Provides steps for general surface cleaning, rinsing, and drying of the bed.

In Case of Infectious Materials

Outlines the disinfection procedure for beds exposed to infectious materials.

Maintenance

Covers routine checks and professional maintenance requirements for the bed.

SECTION 7: TROUBLESHOOTING

Troubleshooting Steps

Lists preliminary checks to identify and resolve common issues with the profile bed.

If the Bed Does Not Operate

Provides steps for power issues and advice to contact NHC Group for support.

SECTION 8: ACCESSORIES AND CUSTOMISATION

Available Accessories for the Solace Profile Bed

Details available accessories like the Bed Extension Kit for enhanced user needs.

How to Order Accessories

Explains the process of ordering accessories online from the NHC Group website.

SECTION 9: WARRANTY AND SERVICE INFORMATION

Warranty Details

Outlines warranty coverage duration, what's covered, and exclusions for the profile bed.

How to Claim Warranty Service

Guides users on how to claim warranty service, including proof of purchase and contact.

Out of Warranty Service

Explains the availability of support and maintenance services outside the warranty period.

SECTION 10: REGULATORY COMPLIANCE

Compliance with Health and Safety Standards

Confirms compliance with health and safety standards, including rail height regulations.

Environmental Considerations

Highlights the company's commitment to sustainability and environmentally friendly practices.

Ensuring a Safer Environment

Emphasizes adherence to standards for user safety, well-being, and environmental responsibility.

SECTION 11: ONLINE RESOURCES

Discover More with Our Online Resources

Encourages users to find additional online resources for their Solace Profile Bed.

Access Installation Guide and More Online

Provides QR code to access a step-by-step video guide for bed assembly.

What Youll Find Online

Lists online content available, including video guides and support contact information.

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features

The Solace Profile Bed and Solace Deluxe Profile Bed are advanced care beds designed for use in care home settings and domestic environments. These beds prioritize user comfort, independence, and caregiver efficiency through a robust design and intuitive controls.

Function Description:

The Solace Profile Bed and Solace Deluxe Profile Bed are electrically adjustable beds that allow users and caregivers to modify various aspects of the bed's configuration. This includes adjusting the backrest, leg rest, overall height, and special positions like Trendelenburg, Reverse Trendelenburg, and a dedicated seating position. The beds are designed to provide enhanced comfort, support, and safety for individuals requiring extended bed rest or assistance with mobility and positioning. They aim to improve the quality of life for users by facilitating pressure relief, circulation improvement, and comfortable postures for daily activities such as eating, reading, or watching television. For caregivers, the beds offer ergonomic assistance, reducing the physical strain associated with patient care, hygiene, and mobility tasks. An integrated CPR function provides a quick-flattening mechanism for emergency situations.

Important Technical Specifications:

• Overall Width: 1030mm
• Overall Length: 2160mm
• Height Adjustable Range: 355-755mm
• Total Weight: 98kg
• Safe Work Load (SWL): 180kg (28 stone, Standard)
• Backrest Adjustment: 0-70°
• Footrest Adjustment: 0-40°
• Trendelenburg/Reverse Trendelenburg: 0-12°
• Bed Surface: Steel Plate
• Bed Panel (Solace): Wooden, single-layer with a steel top cover
• Bed Panel (Solace Deluxe): Wooden, double-layer with a steel top cover
• Side Rail Control: Hand Paddle
• Side Rail: Full-Length Aluminum
• Warranty: 2-year warranty covering manufacturing defects in materials and workmanship under normal use and maintenance.

Usage Features:

• Easy Assembly: The beds are designed for straightforward assembly, arriving in four main parts, facilitating quick installation.
• Backrest Adjustability: The backrest can be adjusted from 0° to 70°, enhancing comfort for various activities and aiding caregivers.
• Control System: An intuitive handheld control system allows effortless management of all bed features, including Trendelenburg position, backrest and leg rest adjustments, height variations, and the CPR function. The control also features a locking mechanism to prevent unintended adjustments.
• Seating Position: A one-touch button adjusts both the backrest and leg rest simultaneously to an optimal seating position.
• Bed Extension Option: An optional bed extension kit provides an additional 200mm to the bed's length, suitable for taller users. This kit includes a mattress extension, side rails, and a foam insert.
• Rail Height Regulation: The beds adhere to strict rail height regulations, ensuring a minimum distance of 220mm from the mattress top to the upper side rails, a gap of under 120mm from the bed platform to the bottom rail's underside, and spacing of less than 120mm between the rails.
• Adjustable Height: The bed height can be adjusted from 355mm to 755mm, offering personalized comfort for residents and ergonomic assistance for caregivers.
• Adjustable Side Rails - Hand Paddle: Equipped with full-length aluminum side rails, controlled by hand paddles at both the top and bottom of the bed, to protect residents from unintentional falls while allowing freedom of movement.
• Trendelenburg / Reverse Trendelenburg: Adjustments from 0° to 12° enhance circulation, respiratory health, and provide tailored comfort for specific care needs.
• Leg Rest Adjustability: The leg rest can be adjusted from 0° to 40°, offering therapeutic and practical advantages for relaxation, post-operative recovery, or daily activities.
• CPR Function: Seamlessly integrated into the handheld control system, this function allows the bed to swiftly transition to a flat position with a press and hold of a button, enabling immediate life-saving procedures.
• Control Lock: A key-activated locking mechanism on the reverse side of the handset ensures the bed configuration remains unchanged and prevents accidental adjustments.

Maintenance Features:

• General Cleaning: Surfaces should be wiped down with a soft cloth dampened with a mild detergent diluted in hot water, rinsed thoroughly with clean water, and dried completely with a paper towel or soft, dry cloth.
• Disinfection (for infectious materials): After general cleaning, a Sodium Hypochlorite solution (1000 ppm available chlorine) can be used for disinfection, followed by thorough drying.
• Routine Checks: Regular inspection for signs of wear or damage is recommended.
• Annual Inspection: Thorough inspections should be conducted at least once a year, or more frequently based on usage, to ensure correct functionality.
• Secure Connections: All control plugs must be fully engaged and secure.
• Maintain Rigidity: Grub screws and hand wheels should be regularly checked and tightened to ensure bed stability.
• Professional Maintenance: NHC Group Support should be contacted for advice or service if any issues arise or if the bed malfunctions. Any maintenance or repair work must be conducted by suitably trained and qualified personnel.
• Troubleshooting Guide: The manual provides preliminary checks for common issues, including power supply connection, fuse inspection, handset unlock status, transport tie removal, cable connections, handset inspection, height limits, obstacle clearance, and load capacity.
• Safety Precautions: Users are advised to always disconnect the bed from the mains power supply before cleaning, avoid exceeding the 180kg load capacity, prevent child play on the bed, cease use immediately if malfunctions occur (unusual noises, odors, overheating), avoid under-bed storage, keep the bed away from naked flames and excessive heat, and ensure sufficient clearance when using a mobile hoist to prevent damage.

NHC Solace Specifications