NIBE heat pumps are manufactured in Sweden to the very highest
standard so we are pleased to offer our customers a comprehensive
guarantee.
The product is guaranteed for 24 months for parts and labour from the
date of installation or 33 months from the date of manufacture, whichever
is the shorter.
The NIBE guarantee is based on the unit being installed and commis-
sioned by a NIBE accredited installer, serviced every year and the
Benchmark documents completed. Where this condition is not met, any
chargeable spare parts or components issued within the applicable
guarantee period still benefit from a 12 month warranty from the date
of issue by the manufacturer.
We recommend the installer completes and returns as soon as possible,
your guarantee registration card or completes the guarantee form on the
NIBE website www.nibe.co.uk.
Please ensure that the installer has fully completed the Benchmark
Checklist in the end of the Installation Instructions supplied with the
product and that you have signed to say that you have received a full
and clear explanation of its operation. The installer is legally required to
complete a commissioning checklist as a means of complying with the
appropriate Building Regulations (England and Wales).
All installations must be notified to Local Area Building Control either
directly or through a Competent Persons Scheme. A Building Regulations
Compliance Certificate will then be issued to the customer who should,
on receipt, write the Notification Number on the Benchmark Checklist.
This product should be serviced regularly to optimise its safety, efficiency
and performance. The service engineer should complete the relevant
Service Record on the Benchmark Checklist after each service.
The Benchmark Checklist may be required in the event of any warranty
work and as supporting documentation relating to home improvements
in the optional documents section of the Home Information Pack.
NIBE F730Chapter 1 | Important information8
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