nokia 
 CONNECTING PEOPLE 
PAGE 17 (18)  Approved 2.0
CMO Operations & Logistics  
 
MWy
WW Service Solutions & Development 
Confidential  16.06.2005
Bochum / Germany  
 
 
Service Manual 1100/1101 Level 1&2  Copyright 2003-2005 © Nokia Corporation 
 
14. FORWARDING OF REPAIRS TO SERVICE LEVEL 3 OR 4 SUPPLIERS 
We recommend using the offered swap phone cartons. 
 
 
Always Protect the window with a protection film. 
 
 
Put the unit under the stretch film. 
 
Add repair documentation e.g. filled-in service note 
into the swap carton. 
 
 
Fold the swap carton as shown in Spare Parts SB-004.  
 
 
There are two different sizes of swap cartons for common mobile phones.