nokia 
 CONNECTING PEOPLE 
PAGE 4 (18)  Approved 2.0
CMO Operations & Logistics  
 
MWy
WW Service Solutions & Development 
Confidential  16.06.2005
Bochum / Germany  
 
 
Service Manual 1100/1101 Level 1&2  Copyright 2003-2005 © Nokia Corporation 
2. GENERAL REPAIR INFORMATION 
 
IN THIS SECTION THE TECHNICIAN WILL GET SOME GENERAL HINTS HOW TO CARRY OUT REPAIRS: 
  
o 
To familiarize oneself with Nokia 1100 read the tutorials or user guide on 
 
www.nokia.com -->Support--> Phones, by selecting the Phone Model.  
o  Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area 
and connecting your wristband. 
o  Use gloves to avoid corrosion and fingerprints. 
o  Protect windows and displays with a film to avoid dust and scratches. 
o  When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use 
a glass fiber pencil because it scratches the surface and will lead later on to corrosion. 
o  Mechanical parts (except shielding lids), which didn’t repair the failure, can be reused, if they are not 
soldered. 
o  When removing the shielding lids make sure to replace them with new ones, otherwise the high-
frequency leakage can have an influence on the device. 
o  Use always original Nokia spare parts.  
o  Check the soldering joints of the parts which are concerned regarding the indicated error  
(e.g. soldered connectors or switches) and resolder them if necessary (Level 2 only). 
o  Remove redundant soldering flux after repair. 
o  Meet the torque requirements when assembling the unit (see also the document “torques for 
transceiver assembly” on Nokia Partner Web Site). 
o  Always use your own equipment for testing where you are sure that it works. E.g. if the customer 
complains about charger function, please test the phone with your own charger to be sure if phone or 
charger causes the malfunction. 
o  When doing the Faultlogger entries, always note the Item code, which caused the malfunction. Also, fill 
in the appropriate part code from the assembly, if needed. 
o  Please be aware that some malfunctions could be software related and solved by an update. 
 
 
Please check Nokia Partner Web Site (PWS) or Nokia Online (NOL) for latest news and files on a 
regular basis.