Nokia 500 - Contact Customisation

Table of Contents
Baseband main troubleshooting......................................................................................................................... 3–5
Power and charging troubleshooting................................................................................................................. 3–9
Battery current measuring fault troubleshooting ........................................................................................ 3–9
General power checking troubleshooting .................................................................................................. 3–10
Dead or jammed device troubleshooting................................................................................................... 3–11
Dynamo charging troubleshooting ............................................................................................................. 3–12
USB charging troubleshooting..................................................................................................................... 3–13
Interface troubleshooting ................................................................................................................................. 3–14
USB flashing fault troubleshooting ............................................................................................................. 3–14
SIM card troubleshooting ............................................................................................................................. 3–15
MicroSD card troubleshooting...................................................................................................................... 3–16
Display module troubleshooting ...................................................................................................................... 3–17
General instructions for display troubleshooting...................................................................................... 3–17
Display fault troubleshooting ...................................................................................................................... 3–19
Touch panel troubleshooting....................................................................................................................... 3–19
Keyboard troubleshooting ................................................................................................................................ 3–21
Keyboard troubleshooting ........................................................................................................................... 3–21
Keyboard backlight troubleshooting .......................................................................................................... 3–21
Sensors troubleshooting ................................................................................................................................... 3–22
Accelerometer troubleshooting................................................................................................................... 3–22
Magnetometer troubleshooting.................................................................................................................. 3–23
ALS technical description and troubleshooting ......................................................................................... 3–24
DiPro (proximity sensor and ALS) troubleshooting .............................................................................. 3–24
ALS functionality check and calibration................................................................................................. 3–25
Proximity sensor functionality check (including IR LED) and calibration........................................... 3–25
Audio troubleshooting....................................................................................................................................... 3–26
Audio troubleshooting test instructions..................................................................................................... 3–26
External earpiece troubleshooting.............................................................................................................. 3–28
External microphone troubleshooting........................................................................................................ 3–28
Internal handsfree (IHF) troubleshooting................................................................................................... 3–30
Internal microphone troubleshooting........................................................................................................ 3–31
Acoustics troubleshooting............................................................................................................................ 3–32
Introduction to acoustics troubleshooting ........................................................................................... 3–32
Earpiece troubleshooting........................................................................................................................ 3–33
IHF troubleshooting................................................................................................................................. 3–33
Microphone troubleshooting .................................................................................................................. 3–35
Vibra troubleshooting................................................................................................................................... 3–36
Bluetooth/FM radio troubleshooting ............................................................................................................... 3–37
Bluetooth and FM radio self tests in Phoenix............................................................................................. 3–37
Bluetooth BER test in Phoenix ..................................................................................................................... 3–37
Bluetooth troubleshooting .......................................................................................................................... 3–39
FMRX radio receiver testing.......................................................................................................................... 3–39
FM radio troubleshooting............................................................................................................................. 3–41
WLAN troubleshooting....................................................................................................................................... 3–42
WLAN self test in Phoenix............................................................................................................................. 3–42
WLAN TX and RX testing in Phoenix ............................................................................................................ 3–42
WLAN TX BiP testing procedure in Phoenix................................................................................................ 3–42
WLAN TX BiP testing procedure in Care Suite Testing and Tuning Tool .................................................. 3–44
WLAN troubleshooting ................................................................................................................................. 3–48
GPS troubleshooting .......................................................................................................................................... 3–49
RM-750
BB Troubleshooting and Manual Tuning Guide
Issue 1 COMPANY CONFIDENTIAL Page 3 – 3
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