Nokia 500 - Baseband Manual Tuning Guide; Certificate Restoring

Baseband manual tuning guide
Certificate restoring
Context
This procedure is performed when the device certificate is corrupted for some reason.
All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure.
Required equipment and setup:
•
Latest Phoenix service software.
•
“Tucson add on” package if one has been released between complete Phoenix releases
•
FPS-10 or 21 Flash prommer updated with latest flash update package.
•
Latest product specific data package, supporting for the variants you want to change the phones to.
Certificate restoring without flashing does not require data packages to be installed
•
SX-4 or SX-4T Smart Card, which has been registered for Tucson use in Nokia Online Security Device Master,
and for which local Nokia Care has granted Tucson user rights
•
BB 5.0 models:SS-46 with phone specific flash adapter connected to flash prommer
•
DCT-4 models:JBV-1 with phone specific flash adapter connected to flash prommer
•
Active online connection to internet, please refer to Technical Bulletins for IP addresses
Connection to Tucson online server:
•
All requests are handled online. That means a permanent Internet connection is required. Previously used
e-mail based system is no longer in use.
•
Phoenix, when contacting Tucson server, is using IP address, 147.243.3.169 port 443
Terms in Tucson:
•
When certificate restoring for BB 5 products or IMEI rebuild for DCT-4 products is performed, existing data
from Nokia System is programmed in the phone. The phone will be in the same condition as it was when
it left the factory for the first time.
•
If “Product Code Change” has been SUCCESSFULLY performed with Tucson after the phone left the factory,
it will be restored back to the variant it was made into during Product Code change event.
•
It is recommended to perform “Restore” function without selecting “Flash Product” – option to avoid
possible SW downgrade which causes the phone to die.
The procedure for certificate restoring is the following:
Steps
1. Connect phone and scan product, read phone information to check communication with phone.
2. Open Tools -> Menu .
RM-750
BB Troubleshooting and Manual Tuning Guide
Issue 1 COMPANY CONFIDENTIAL Page 3 – 53
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