General information
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Copyright © 2007 Nokia. All rights reserved.
General information
Helpful hints
Before taking the phone to a service point
Q: What can I do to resolve operation issues with my 
phone?
A: Try the following:
• Power off the device and remove and replace the 
battery.
Access codes
Q: What is my password for the lock, PIN, or PUK codes?
A: User can define the lock code. If you forget or lose the 
lock code, contact your phone dealer.
If you forget or lose a PIN or PUK code, or if you have not 
received such a code, contact your service provider.
Bluetooth connectivity
Q: Why can’t I find a Bluetooth device?
A: Try the following:
• Check that both devices have activated Bluetooth 
connectivity.
• Check that the distance between the two devices is not 
over 10 meters (33 feet) and that there are no walls or 
other obstructions between the devices.
• Check that the other device is not in the hidden mode.
• Check that both devices are compatible.
Calls
Q: How do I change the volume?
A: To increase or decrease the volume during a call, press 
the navigation key up or down.
Q: How do I change the ringing tone?
A: Select Menu > Settings > Tones.
Contacts
Q: How do I add a new contact?
A: Select Menu > Contacts > Names > Options > Add 
new contact.
Q: How do I add additional information to a contact?
A: Search for the contact to which you want to add a 
detail, and select Details > Options > Add detail. Select 
from the available options.
Menus
Q: How can I change the look of the menus?
A: To change the menu view, select Menu > Options > 
Main menu view > List, Grid, Grid with labels, or Tab.Q: