Table of Contents
Baseband self tests in Phoenix .............................................................................................................................3–5
Power and charging troubleshooting..................................................................................................................3–7
Dead or jammed device troubleshooting.......................................................................................................3–7
Power key troubleshooting..............................................................................................................................3–9
General voltage checking troubleshooting ................................................................................................ 3–10
General power checking................................................................................................................................ 3–12
Charging troubleshooting ............................................................................................................................. 3–13
USB charging troubleshooting...................................................................................................................... 3–13
Battery current measuring fault troubleshooting ...................................................................................... 3–14
Clocking troubleshooting .............................................................................................................................. 3–16
Interface troubleshooting .................................................................................................................................. 3–17
Flash programming fault troubleshooting.................................................................................................. 3–17
SIM card troubleshooting .............................................................................................................................. 3–20
MicroSD card troubleshooting....................................................................................................................... 3–22
USB data interface troubleshooting............................................................................................................. 3–23
User interface troubleshooting.......................................................................................................................... 3–24
Keypad and side key troubleshooting ......................................................................................................... 3–24
Reminder light troubleshooting................................................................................................................... 3–26
Numerical keypad illumination troubleshooting ....................................................................................... 3–26
Functional keypad illumination troubleshooting....................................................................................... 3–28
Display module troubleshooting.................................................................................................................. 3–29
General instructions for display troubleshooting.................................................................................. 3–29
Display module troubleshooting............................................................................................................. 3–30
Hall sensor troubleshooting ......................................................................................................................... 3–31
Bluetooth and FM radio troubleshooting ......................................................................................................... 3–33
Bluetooth troubleshooting ........................................................................................................................... 3–33
FM radio troubleshooting.............................................................................................................................. 3–34
Camera module troubleshooting....................................................................................................................... 3–35
Taking and evaluating test pictures with main camera ............................................................................ 3–35
Camera troubleshooting................................................................................................................................ 3–36
Camera hardware troubleshooting.............................................................................................................. 3–36
Audio troubleshooting........................................................................................................................................ 3–37
Audio troubleshooting test instructions...................................................................................................... 3–37
Internal earpiece troubleshooting ............................................................................................................... 3–41
Internal microphone troubleshooting......................................................................................................... 3–41
Internal handsfree (IHF) troubleshooting.................................................................................................... 3–43
External earpiece troubleshooting............................................................................................................... 3–44
External microphone troubleshooting......................................................................................................... 3–45
Acoustics troubleshooting............................................................................................................................. 3–46
Introduction to acoustics troubleshooting ............................................................................................ 3–46
Earpiece troubleshooting......................................................................................................................... 3–47
IHF troubleshooting.................................................................................................................................. 3–48
Microphone troubleshooting ................................................................................................................... 3–49
Vibra troubleshooting.................................................................................................................................... 3–50
Baseband manual tuning guide......................................................................................................................... 3–51
Certificate restoring for BB5 products.......................................................................................................... 3–51
Energy management calibration.................................................................................................................. 3–56
List of Tables
RM-598; RM-604
BB Troubleshooting and Manual Tuning Guide
Issue 1 COMPANY CONFIDENTIAL Page 3 –3
Copyright © 2009 Nokia. All rights reserved.
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