Nokia 7710 - For Forwarding of Repairs

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CONNECTING PEOPLE
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CMO Sales and Marketing Customer Care EMEA
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Service & Support Readiness, Repair Concepts CONFIDENTIAL 13.12.2004
18. FOR FORWARDING OF REPAIRS
When it is necessary to forward of repairs to appropriate service supplier with higher service level
we recommend using the offered swap phone cartons as described in Spare Parts SB-004.
Always Protect the window with a protection film.
Put the unit under the stretch film.
Add repair documentation e.g. filled-in service note into the
swap carton.
Fold the swap carton as shown in Spare Parts SB-004.
There are two different sizes of swap cartons for common mobile phones.
Service Manual 7710 Level 1&2 Copyright © 2004 Nokia Corporation. All rights reserved.