If your issue remains unsolved, contact Nokia for repair options. Go to
www.nokia.com/repair, or in Latin America, www.nokia-latinoamerica.com/
centrosdeservicio. Before sending your device for repair, always back up the data
in your device.
Settings
Your device normally has MMS, GPRS, streaming, and mobile internet settings
automatically configured in the device, based on your network service provider
information. You may have settings from your service providers already installed
in your device, or you may receive or request the settings from the network service
providers as a special message.
Access codes
● PIN code — This code protects your SIM card against unauthorised use. The PIN
code (4 - 8 digits) is usually supplied with the SIM card.
● PIN2 code — This code (4 - 8 digits) is supplied with some SIM cards, and is
required to access some functions in your device.
If you forget an access code, contact the network service provider whose SIM card
is in your device. After three consecutive incorrect PIN or PIN2 code entries, the
code is blocked, and you need the PUK code to unblock it.
● PUK code and PUK2 code — These codes (8 digits) are required to change a
blocked PIN code or PIN2 code, respectively. If the codes are not supplied with
the SIM card, contact the network service provider whose SIM card is in your
device.
● IMEI number — This number (15 or 17 digits) is used to identify valid devices in
the GSM network. Devices that are, for example, stolen, can be blocked from
accessing the network.
● Lock code (also known as security code) — The lock code helps you to protect
your device against unauthorised use. You can create and change the code, and
set the device to request the code. Keep the new code secret and in a safe place
separate from your device. If you forget the code and your device is locked, your
device will require service. Additional charges may apply, and all the personal
data in your device may be deleted. For more information, contact a Nokia Care
point or your device dealer.
Find help
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