User Guide WebUI screens
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The SIM section of the Status/General screen shows the SIM card status. A green
dot, indicating the Online status, indicates that your SIM card is activated and
working well. A gray dot could be due to any of the following:
• no SIM card is installed
• the SIM card is not installed correctly
• the SIM card might not be working
• the PIN code needs to be entered to unlock a PIN-locked SIM card
• the PUK code needs to be entered to unblock a PIN-locked SIM card
• a PIN-locked SIM card is disabled because the PUK code was entered
incorrectly too many times
Please contact your service provider if you have checked the above for the SIM card
but it is still not working.
The SIM section of the Status/General screen also shows the following for the SIM
card:
•Type
• Status:
If the FastMile 5G Receiver has a PIN-locked SIM card, and the status is
Available, it means that the SIM card needs to be unlocked; if the status is
Blocked for a PIN-locked SIM card, it means that the SIM card needs to be
unblocked by entering the PUK code and a new PIN code; see information in
System screen to unlock or unblock a PIN-locked SIM card.
If the status for a SIM card is Error, it could mean any of the following:
- a modem failure
- a broken SIM card
- for a PIN-locked SIM card, the PIN-locked SIM feature is not activated on
the FastMile 5G Receiver, or the SIM card is disabled because the PUK
code was entered incorrectly too many times; you will need to contact your
service provider to activate the feature or enable the SIM card
•IMSI
• ICCID
• MSISDN
Ethernet section:
The Ethernet section of the Status/General screen indicates whether a device is
connected to the FastMile 5G Receiver via Ethernet:
• Green dot: there is an Ethernet connection
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