User Guide Troubleshooting
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Using the signal test button
You can check and test the signal strength at any time by pressing the signal test
button on the back of the FastMile 5G Receiver.
Red Blinking There is no 4G or 5G connection Reposition the FastMile 5G
Receiver
One or more critical alarms Resolve the alarm condition; do a
reboot of the FastMile 5G
Receiver to clear the alarm
Reset to factory settings is in
progress
Do nothing, as the FastMile 5G
Receiver is being reset
Solid SIM card problem Insert the SIM card or replace it
Poor 4G or 5G connection Reposition the FastMile 5G
Receiver
Blue Blinking The FastMile 5G Receiver is
pairing with the smart phone
using Bluetooth
Do nothing
Solid Bluetooth pairing with the smart
phone is complete
Do nothing
Table 1 LED behavior (Continued)
LED color Behavior Meaning Recommended action
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