24
COMMON
PROBLEMS
POSSIBLE CAUSES
SUGGESTED
SOLUTIONS
The hard oor clean-
er does not turn on.
Battery may be depleted.
Charge the hard oor
cleaner as instructed on
page 10-11.
Auto protection for over-
heating.
Cool the hard oor cleaner
down and restart it.
Battery indicator or
roller air drying indi-
cator does not ash
when charging.
Charging plug is not
plugged into outlet rmly.
Be sure the charging plug is
plugged in properly to the
outlet, and the charging
adapter is inserted into the
charging port of the stor-
age base.
Charging adapter is not
fully plugged into the
charging port.
Be sure the charging
adapter is fully inserted into
the charging port of the
storage base.
The electrical outlet is
switched off.
Ensure that the outlet is
supplying power to the
charger.
Brush roller does not
turn.
Brush roller is jammed.
Remove obstruction. Follow
cleaning the brush roller
instructions on page 21-22.
Brush roller is not installed
properly.
Remove the brush roller and
reinstall as instructed on
page 21-22.
Brush roller tangled
indicator is blinking.
The brush roller is blocked.
Remove blockages. Follow
cleaning the brush roller
instructions on page 21-22.
DWT full of water
indicator is blinking.
The dirty water in DWT has
reached the MAX line.
Empty the dirty water and
then reinstall the DWT.
The ll tubes are dirty.
Clean up the visible dirt on
the ll tubes.
TROUBLESHOOTING
COMMON PROBLEMS
E
If you have any problem with the product, please complete simple user
checklist before contacting NOMA
®
Customer Support: 1-866-827-4985
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