Copyright © 2019 Nortek Security & Control LLC
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System Settings
Users
The Users menu lets you add, edit, and delete users from
the system.
NOTE: To use this feature, you must know the four-
digit Master User Code.
Types of User Codes
There are different types of user codes to provide users
with access to various system features:
IMPORTANT: Do Not Share Your User Codes.
Operators at the Central Station may need to review
the codes used to determine your identity. The
codes entered may need to be used as a decision-
making tool for dispatching emergency assistance.
»
User Code: A unique, four-digit code to identify
different system users and provide them with the
ability to disarm the system.
»
Master User Code: A four-digit code typically
known by one or two members of a household.
The default code is 1111. To secure this code, it
is recommended that you immediately change the
default code to a unique one.
»
Duress Code: A four-digit code that you enter to
silently notify your Remote Service Provider of
an emergency event, such as being forcibly held
against your will by an intruder.
»
Installer Code: A four-digit code that provides
professional installer’s and 2GIG alarm dealers with
access to the system’s programming functions.
Activating the Duress Code
The system supports a total of 100 four-digit pass codes
(this includes both the Master User Code and the Duress
Code). Although the Duress Code is listed by default on the
Users screen, it is not activated by default.
To activate the Duress Code:
1. At the Home page, tap System Settings.
2. Enter the Master User Code to access the System
Settings menu.
3. At the System Settings menu, tap Users.
System Settings > Users
4. This reveals the Users screen. If this is the fi rst time
you are adding a user, you will notice that two (2)
users have already been created: the Master User
(which is active) and the Duress user (which is
grayed out).
Users Screen
5. Tap the pencil icon next to the Duress user.
Users Screen > Edit Duress User
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