What to do if Nortel Telephone cannot be forwarded to the system?
If a Nortel Telephone cannot be forwarded to the system, use Feature 985 to display the correct extension number for the system, and compare this number to the extension that you are trying to forward your telephone to.
What to do if Nortel CallPilot 100 auto attendant does not answer calls?
If the Nortel Telephone auto attendant isn't answering calls, make sure you've assigned lines to the Greeting Table. It's also possible that all channels are busy, so try calling back later when a channel is available. If the channels are frequently busy, it could mean there's too much activity, in which case you should contact your advice line or sales representative.
What to do if Nortel Telephone mailbox is full?
If a Nortel Telephone mailbox is full, messages are stored, but they cannot be accessed until the mailbox owner deletes some of the messages in the mailbox.
What to do if Nortel CallPilot 100 subscriber cannot access their mailbox?
If a Nortel Telephone subscriber cannot access their mailbox, the mailbox cannot be opened again until you reset the password.
Why Nortel CallPilot 100 extension and mailbox numbers are different lengths?
If Nortel Telephone extension and mailbox numbers have different lengths, the mailbox number length must match the extension number length assigned to the system.
Why Nortel CallPilot 100 you cannot create a Group List?
If you cannot create a Group List on your Nortel Telephone, the CallPilot Group List must be enabled during installation.
What to do if Nortel CallPilot 100 Telephone messages are removed from a mailbox?
If messages are being removed from a Nortel Telephone mailbox, check the message retention period in the mailbox Class of Service.
Why Nortel Telephone you cannot enter a name for a mailbox?
If you cannot enter a name for a Nortel Telephone mailbox, you must enter names as last name, then first name or initial.
Why Nortel CallPilot 100 Telephone mailbox is not in the Company Directory?
If a Nortel Telephone mailbox is not appearing in the Company Directory, verify the mailbox is initialized.
What to do if Nortel Telephone mailbox cannot be added to CallPilot?
If a Nortel Telephone mailbox cannot be added to CallPilot, ensure the mailbox is not already added.
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