Nortel IP Phone 2004 User Manual

Nortel Networks Communication Server 1000
IP Phone 2004
User Guide
Title page

Nortel IP Phone 2004 Specifications

General

Programmable Buttons	4
Headset Support	Yes
Message Waiting Indicator	Yes
Wall Mountable	Yes
Supported Protocols	SIP, H.323
Audio Codecs	G.711, G.729
Audio	Full duplex speakerphone
Connectivity	10/100Base-T Ethernet
Power	Power over Ethernet (PoE)
Fixed Feature Buttons	Hold, Mute, Headset, Speakerphone
Weight	2.2 lbs

Summary

Introduction to the IP Phone 2004

Basic Features Overview

Details the fundamental features, programmable keys, and display of the IP Phone 2004.

Telephone Controls and Display

Explains the function of physical controls, keys, volume bar, and LCD display areas.

Call Features and Security

Call Features and Flexible Feature Codes

Information on system-administered call features and Flexible Feature Codes (FFCs).

Security Features and Password Management

Guidance on using Station Control Password (SCPW) for phone security and password changes.

Basic Operations and Setup

Text Entry and Editing Methods

Instructions for inputting text via dialpad and editing using soft keys.

Connecting IP Phone Components

Step-by-step guide for physically connecting the IP Phone 2004 and its accessories.

Configuring Phone Settings

Navigating Telephone Options Menu

Procedure for accessing and using the Telephone Option menu for customization.

Adjusting Audio and Display Settings

How to adjust volume levels, screen contrast, language, and date/time formats.

Managing Call Logs and Feature Preferences

Configuring ring types, call timers, call log modes, and feature key labels.

Call Handling Procedures

Making and Answering Calls

Step-by-step guides for initiating, answering, and handling standard phone calls.

Managing Active and Incoming Calls

Features for call hold, transfer, recall, and managing multiple incoming calls.

Advanced Call Features

Using call forwarding, conference calls, group calls, and features for working away from desk.

System Features and Applications

Media Gateway 1000B Operations

Information on Normal Mode, Local Mode, and troubleshooting for MG 1000B.

Hospitality and External Applications

Features for hotel operations and accessing external network applications.

Flexible Feature Codes and Glossary

Reference for FFCs, accessories, and key terms used in the manual.