Why does my Nortel IP Phone say 'Permission Denied (1)'?
The 'Permission Denied (1)' message on your Nortel IP Phone means that the remote IP Phone has no Station Control Password. Notify your system administrator to resolve this.
What to do if my Nortel IP Phone shows 'Invalid ID (1)'?
If your Nortel IP Phone displays 'Invalid ID (1)', it means that the User ID you entered is incorrect. Please ensure you enter the correct User ID. If you are certain that you have entered the correct User ID, it is possible that the User ID is not present in the Gatekeeper database, in this case, please notify your system administrator.
What to do if my Nortel IP Phone says 'Busy, try again'?
This message on your Nortel IP Phone can appear for several reasons. It could be that the remote IP Phone you are trying to reach is currently active. In this case, wait until the remote IP Phone is idle and then try again. Alternatively, if you are logged into ACD, log off before initiating Virtual Office from another IP Phone. Finally, ensure that 'Make Set Busy' is active on the ACD IP Phone; if it's not, configure it to be active.
What does 'Locked from Login' mean on my Nortel IP Phone and how to unlock it?
The 'Locked from Login' message on your Nortel IP Phone indicates that there were three unsuccessful attempts to enter the correct Station Control Password. To resolve this, you can either wait one hour for the lock to clear automatically. Alternatively, you can contact your system administrator to clear the lock immediately.
What to do if Nortel IP Phone shows 'Server Unreachable (1)'?
The 'Server Unreachable (1)' message on your Nortel IP Phone indicates a network problem. If this issue persists, notify your system administrator for assistance.
Why does my Nortel IP Phone say 'Invalid ID (3)'?
The 'Invalid ID (3)' message on your Nortel IP Phone typically means an incorrect User ID was entered; therefore, you should enter the correct User ID. Alternatively, it could mean that the User ID in the Gatekeeper database points to the originating Call Server. If this is the case, you should notify your system administrator.
What does 'Permission Denied (6)' mean on my Nortel 1230 and how to fix it?
The 'Permission Denied (6)' error on your Nortel IP Phone can occur due to two reasons. First, an incorrect User ID might have been entered. Second, the Station Control Password might be incorrect. If you entered an incorrect User ID, make sure to enter the correct one. If the Station Control Password was incorrect, select 'Retry' and try again with the correct password.
Why does my Nortel IP Phone say 'Invalid ID (1)'?
The 'Invalid ID (1)' message on your Nortel IP Phone indicates that an incorrect User ID was entered. Ensure that you enter the correct User ID. If the User ID is not in the Gatekeeper database, notify your system administrator.
Why does my Nortel IP Phone say 'Permission Denied (3)'?
The 'Permission Denied (3)' message on your Nortel IP Phone can occur due to: * An incorrect User ID. * The remote IP Phone has no Station Control Password. To resolve this, ensure you enter the correct User ID. If the issue persists, notify your system administrator as the remote IP Phone might lack a Station Control Password.
What does 'Invalid ID (3)' mean on my Nortel IP Phone?
The 'Invalid ID (3)' message on your Nortel IP Phone indicates an issue with the User ID. This could be due to entering an incorrect User ID, in which case you should enter the correct User ID. Another reason could be that the User ID in the Gatekeeper database points to the originating Call Server; in this case, notify your system administrator.
General| Model | 1230 |
|---|---|
| Type | IP Phone |
| Ethernet Ports | 2 |
| Ethernet Speed | 10/100 Mbps |
| Headset Jack | Yes |
| Protocols | SIP, H.323 |
| Volume Control | Yes |
| Wall Mountable | Yes |
| Audio | Speakerphone |
| Power Source | PoE |
| Supported Codecs | G.711, G.729 |
| Network Ports | 2 |
Details the physical buttons and their functions on the IP Phone 1230.
Guide for connecting the phone to the local network via Ethernet.
How to manage the Station Control Password for security features.
Various methods for initiating telephone calls from the IP Phone.
Procedures for receiving and responding to incoming calls.
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