What to do if my Nortel 1230 IP Phone displays 'Server Unreachable (1)'?
The 'Server Unreachable (1)' message on your Nortel IP Phone typically indicates a network problem. If this issue persists, it's best to notify your system administrator for assistance.
Why does my Nortel IP Phone say 'Locked from Login'?
The 'Locked from Login' message on your Nortel IP Phone indicates that there were three unsuccessful attempts to enter the correct Station Control Password. You can wait one hour for the lock to clear automatically. Alternatively, you can notify your system administrator to clear the lock immediately.
What does 'VOUD configured on TN' mean on my Nortel IP Phone?
The message 'VOUD configured on TN' on your Nortel IP Phone indicates that the remote IP Phone does not have VOUA Class of Service. In this case, you should notify your system administrator.
Why does my Nortel IP Phone say 'Busy, try again'?
If your Nortel IP Phone displays 'Busy, try again', it could be due to several reasons. First, the remote IP Phone you are trying to reach might currently be in use. In this case, please wait until the phone is idle and then try your call again. Alternatively, if your ACD is logged on, log off the ACD IP Phone before initiating Virtual Office from another IP Phone. Finally, ensure that 'Make Set Busy' is active on the ACD IP Phone; if it's not, configure it to be active.
Why does my Nortel IP Phone say 'Permission Denied (3)'?
The 'Permission Denied (3)' message on your Nortel IP Phone can occur due to: * An incorrect User ID. * The remote IP Phone has no Station Control Password. To resolve this, ensure you enter the correct User ID. If the issue persists, notify your system administrator as the remote IP Phone might lack a Station Control Password.
What does 'Invalid ID (2)' mean on my Nortel IP Phone?
The 'Invalid ID (2)' message on your Nortel IP Phone indicates that an incorrect User ID was entered. Please enter the correct User ID.
What does 'Invalid ID (3)' mean on my Nortel IP Phone?
The 'Invalid ID (3)' message on your Nortel IP Phone indicates an issue with the User ID. This could be due to entering an incorrect User ID, in which case you should enter the correct User ID. Another reason could be that the User ID in the Gatekeeper database points to the originating Call Server; in this case, notify your system administrator.
Why does my Nortel IP Phone say 'Permission Denied (4)'?
The 'Permission Denied (4)' message on your Nortel IP Phone can occur due to: * An incorrect User ID. * Attempting to log on to a remote IP Phone 1120E or a IP Softphone 2050 from an IP Phone 1230 (some restrictions apply). To resolve this, ensure you enter the correct User ID. If you are using an IP Phone 1230, try logging in from an IP Phone 1120E or a IP Softphone 2050 instead. You may need to consult your local system administrator.
What does 'Invalid ID (1)' mean on my Nortel IP Phone?
The 'Invalid ID (1)' message on your Nortel IP Phone indicates an issue with the User ID. This could be due to entering an incorrect User ID, in which case you should enter the correct User ID. Alternatively, the User ID may not be present in the Gatekeeper database; if this is the case, notify your system administrator.
Why does my Nortel IP Phone say 'Permission Denied (6)'?
The 'Permission Denied (6)' message on your Nortel IP Phone usually appears because of: * An incorrect User ID. * An incorrect Station Control Password. To solve this, select Retry and ensure you enter the correct Station Control Password. If the User ID is incorrect, make sure to correct it.
Details the physical buttons and their functions on the IP Phone 1230.
Guide for connecting the phone to the local network via Ethernet.
How to manage the Station Control Password for security features.
Various methods for initiating telephone calls from the IP Phone.
Procedures for receiving and responding to incoming calls.
General| Model | 1230 |
|---|---|
| Type | IP Phone |
| Ethernet Ports | 2 |
| Ethernet Speed | 10/100 Mbps |
| Headset Jack | Yes |
| Protocols | SIP, H.323 |
| Volume Control | Yes |
| Wall Mountable | Yes |
| Audio | Speakerphone |
| Power Source | PoE |
| Supported Codecs | G.711, G.729 |
| Network Ports | 2 |
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