B710 B720 B730 User’s Guide > 98
When Problems Occur
Before treating the problem as a printer breakdown, refer to the 
following table and check the printer condition again. 
WARNING
• Never open or remove printer covers that are secured with 
screws unless specifically instructed in the user guide. A 
high voltage component can cause electric shock. 
• Do not try to alter the printer configuration, or modify any 
parts. An unauthorized modification can cause smoke or 
fire. 
Note
Limitations of the printer and incorrect settings at the 
printer, computer and server corresponding to your 
network environment may also result in printing problems. 
Symptom Explanation Action
No power.  The printer is turned off. Turn on the power.
The power cord is 
disconnected or not 
securely connected. 
Turn off the printer and 
reconnect the power cord to 
the power outlet. Then, turn 
on the printer.
The power cord is 
connected to a power 
outlet with incorrect 
voltage. 
Connect the printer to a power 
outlet with a suitable voltage 
and current rating. See the 
label on the printer.