Troubleshooting> 36
> Ensure that the TCP/IP protocol is set to Enable.
> Reset the network interface card to factory default
settings.
> If DHCP, BOOTP and RARP are not used, ensure they have
been set to Disable.
C
ANNOT
PRINT
WITH
LPR
Carry out the following procedures to verify the printer settings:
> Turn the printer off for 15 seconds and then on again.
> Check there is a response to the ping command.
> Check the network cable is correctly connected.
> Change the cable and try again.
> Check the host name and IP address are configured in the
workstation.
> Check the printer port name is configured in the
workstation. There are three port names: “lp”, “euc” and
“sjis”. Use “lp” by default as “euc” and “sjis” are specific to
PostScript printers.
W
EB
BROWSER
To prevent your web browser caching the printer web pages,
carry out the following steps as appropriate for your web
browser.
M
ICROSOFT
I
NTERNET
E
XPLORER
1. Select Tools -> Internet Options.
2. Select the General tab and, in “Temporary Internet files”,
click Settings.
3. Under “Check for newer versions of stored pages”, select
“Every visit to the page”.
N
ETSCAPE
N
AVIGATOR
1. Select Edit -> Settings.
2. Under “Details”, click Cache.
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