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42 Troubleshooting

ROUBLESHOOTING

Here is some basic troubleshooting information. For more detailed

information, check out http://my.okidata.com.

PROBLEM SOLUTION(S)

Communication

is unstable.

Communication speed may be decreased or the

wireless connection may be broken due to obstacles

or radio source of 2.4 GHz such as a microwave oven

or cordless phone.

• Check radio sources in the surrounding area.

• Change the location or direction of the access point

and printer.

Too many wireless devices are using the same or

neighboring channel. This can decrease

communication speed or break the wireless

connection.

• Reduce the number of wireless devices using the

same channel.

• Check for access points installed on the floor above

or below and/or for unauthorized access points.

Oki C9600dn User Manual

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