Oki MC363DN - User Manual

Other manuals for Oki MC363DN

Configuration Guide76 pages

Manual24 pages

Questions and Answers

R
Richard SweeneyAug 21, 2025
Why is my Oki MC363DN printing light?
- J
  jasonjonesAug 22, 2025
  If your Oki All in One Printer is printing light, it could be due to several reasons. The toner cartridge might not be properly seated; try reinstalling it. The toner could be low; open the output tray and tap the cartridge a few times to evenly distribute any remaining toner, and if the issue persists, replace the toner cartridge. The paper might be moist, so use paper stored in proper temperature and humidity conditions. The paper may also not be suitable for the printer, so use recommended paper. Finally, the thickness and type of paper may be inappropriate; set the correct media type and weight in the Media menu, or set one value thicker for media weight. If you are using recycled paper, set one value thicker for media weight in the Media menu.
E
Emily DunnSep 2, 2025
What to do if Oki All in One Printer white area of paper is lightly stained?
- W
  William GraySep 3, 2025
  If the white area of the paper is lightly stained when printing with your Oki All in One Printer, it could be due to static in the paper. Use paper stored in proper temperature and humidity conditions. It could also be because too thick paper is used, so use thinner paper. Another cause could be low toner; open the output tray and tap the cartridge a few times to evenly distribute any remaining toner, and if the issue persists, replace the toner cartridge.
T
thomastracySep 1, 2025
Why is glossiness not uniform on Oki MC363DN prints?
- H
  Holly JohnsonSep 1, 2025
  If the glossiness is not uniform on your Oki All in One Printer prints, the thickness and type of the paper may be incorrectly set. To resolve this, set the correct value of media type and media weight in the Media menu or set one value lighter for media weight.
C
Cheryl ShafferAug 30, 2025
How to fix smudged letters on Oki MC363DN?
- A
  Andrew AguilarAug 30, 2025
  If the periphery of the letters is smudged when printing with your Oki All in One Printer, the LED head might be dirty. Try wiping the LED head with a soft, lint-free cloth.
G
Gabriela PowersAug 29, 2025
What causes partially faded images on Oki All in One Printer?
- J
  John SnyderAug 29, 2025
  Partially faded images, with white spots and lines appearing in solid printing on your Oki All in One Printer, can be caused by paper that is either too moist or too dry. Make sure to use paper stored in proper temperature and humidity conditions.
P
Patricia JohnstonAug 27, 2025
What to do if toner comes off when rubbed on Oki MC363DN prints?
- P
  Patrick DickersonAug 27, 2025
  If the toner comes off when rubbed on prints from your Oki All in One Printer, the thickness and type of the paper may be incorrectly set. Set the correct value of media type and media weight in the Media menu or set one value lighter for media weight. Also, if you're using recycled paper, set one value thicker for media weight in the Media menu.
M
Michelle BurkeAug 27, 2025
Why are printed images fading vertically on my Oki MC363DN?
- J
  Jason ThomasAug 27, 2025
  If the printed images from your Oki All in One Printer are fading vertically, it could be because the LED head is dirty; try wiping it with a soft, lint-free cloth. Another reason could be that the toner is low; open the output tray and tap the cartridge a few times to evenly distribute any remaining toner, and if it continues, replace the toner cartridge. Also, the paper might not be suitable for the printer, so use recommended paper.
T
tiffany48Aug 25, 2025
What causes horizontal lines and spots to appear periodically on Oki All in One Printer?
- R
  raymond15Aug 25, 2025
  Horizontal lines and spots appearing periodically on your Oki All in One Printer can be caused by several factors: * If the interval is about 94mm (4in), the image drum (the green tube) may be damaged or dirty. Wipe it lightly with a soft cloth. Replace the image drum cartridge when it is damaged. * If the interval is about 30mm (1.2in), there may be foreign particles in the image drum cartridge. Open/close the output tray, and print again. * If the interval is about 86mm (3.4in), the fuser unit may be damaged. Replace the fuser unit. * The image drum cartridge may have been exposed to light. Replace the image drum cartridge if the problem is not resolved.
T
Thomas FloresAug 23, 2025
What to do if my Oki MC363DN All in One Printer has vertical white lines on the printed page?
- R
  robertevansAug 23, 2025
  If you're seeing vertical white lines on the printed pages from your Oki All in One Printer, here's what you can do: The LED head might be dirty, so wipe it with a soft, lint-free cloth. The toner could be low; open the output tray and tap the cartridge a few times to evenly distribute any remaining toner. If the problem continues, replace the toner cartridge. Foreign materials may be present in the image drum, so replace the image drum cartridge. The light-shielding film of the image drum cartridge might be dirty; wipe the film with a soft, lint-free cloth.

Summary

Notes, Cautions and Warnings

Overview

Control Panel

Explains the buttons and display on the machine's control panel.

Getting Started

Turning On Your Machine

Instructions for powering on the machine.

Turning Off Your Machine

Instructions for powering off the machine.

Installing Drivers and Utilities

Windows - Scanner and Printer Drivers

Guide for installing drivers on Windows operating systems.

Mac - Printer Driver

Guide for installing printer drivers on macOS.

Fax Driver

Instructions for installing the fax driver.

Paper Recommendations

Cassette Trays

Multi Purpose Tray

Loading Paper

Cassette Trays

Step-by-step guide for loading paper into the cassette trays.

Multi Purpose Tray

Instructions for loading paper into the multi-purpose tray.

Configuring the Tray Settings

Registering Custom Sizes

User Authentication and Access Control

PIN Authentication

Steps for logging into the machine using a PIN.

User Name and Password Authentication

Steps for logging into the machine using a username and password.

Operation from the Computer

Printing from Windows

How to print documents from Windows PCs.

Printing from Mac

How to print documents from Mac computers.

Faxing (Windows only)

How to send faxes from Windows PCs.

Loading Document(s)

Placing Document(s) in the ADF

Instructions for placing documents in the Automatic Document Feeder.

Placing Document(s) on the Glass

Instructions for placing documents on the document glass.

Copying

Basic Operation

Fundamental steps for performing copying tasks.

Scanning

Installing Scanner Drivers (TWAIN;WIA;ICA Driver)

Procedure for installing scanner drivers for various operating systems.

Scanning Methods

Scan to E-mail

Scan to Shared Folder

Scan to USB Memory

Scan to Computer

Remote Scan

Managing Profiles

Adding a New Network Profile

Managing the Address Book

Setting Sender and Reply to E-mail Addresses (From;Reply To)

Creating E-mail Templates

Adding an E-mail Address Entry to the Address Book

Deleting an E-mail Address Entry from the Address Book

Modifying an E-mail Address Entry from the Address Book

Adding a Group Entry to the Address Book

Deleting a Group Address Entry from the Address Book

Modifying a Group Address Entry from the Address Book

Printing

Print from USB Memory

Printing with AirPrint

Faxing

Sending a Fax from the MFP

Basic steps for sending faxes directly from the machine.

Advanced Operation

F Code Communication

Managing the Phone Book

Internet Fax

Instructions for sending faxes from a PC via the internet.

Maintenance

Replacing Consumable Items

General information on replacing consumables.

Toner Cartridge Replacement

Detailed steps for replacing toner cartridges.

Image Drum Replacement

Instructions for replacing the image drum assembly.

Replacing the Transfer Belt Unit

Steps to replace the transfer belt unit.

Fuser Replacement

Instructions for replacing the fuser unit.

Cleaning

...The LED Head

...The Paper Path in the ADF

Installing Upgrades

Additional Paper Tray

Setting the Driver Device Options

Wireless LAN Module

Instructions for installing the wireless LAN module.

Connecting in Wireless LAN(Infrastructure Mode)

Connecting in Wireless LAN(AP Mode)

Troubleshooting

Checking the Machine’s Status

Checking the Device and Job Status

Clearing Paper Jams

Instructions for clearing paper jams.

Dealing with Unsatisfactory Printing

Dealing with Unsatisfactory Copying

Fax Problem Checklist

Oki MC363DN Specifications

General

Duplex printing	Yes
Print technology	LED
Time to first page (black, normal)	8.5 s
Time to first page (color, normal)	9 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Print speed (color, normal quality, A4/US Letter)	26 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Time to first copy (black, normal)	12 s
Time to first copy (color, normal)	14 s
Copy speed (black, normal quality, A4)	30 cpm
Copy speed (color, normal quality, A4)	26 cpm
Scan to	CIFS, E-mail, FTP, HTTP, PC, USB
Scan drivers	ICA, TWAIN, WIA
Scanner type	-
Scan speed (black)	30 inch/min
Image formats supported	JPG, MMR, RAW
Document formats supported	PDF
Fax memory	8000 pages
Modem speed	33.6 Kbit/s
Fax transmission speed	2 sec/page
Fax speed dialing (max numbers)	300
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	45000 pages per month
Recommended duty cycle	0 - 5000 pages per month
Number of print cartridges	4
Page description languages	Epson FX, IBM ProPrinter, Microsoft XPS, PCL 5c, PCL 6, PDF 1.7, PostScript 3, SIDM
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	880 sheets
Total number of input trays	1
Maximum number of input trays	2
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
Envelopes sizes	9, 10, C5, DL, Monarch
Photo paper sizes	10x15, 12.5x17.5 cm
Custom media width	64 - 216 mm
Custom media length	90 - 356 mm
Paper tray media weight	64 - 176 g/m²
Non-ISO print media sizes	16K, Executive (184 x 267mm), Folio (media size), Index card, Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Photo paper sizes (imperial)	4x6, 5x7 \
Multi-purpose tray media types	Envelopes
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	64 - 220 g/m²
Auto Document Feeder (ADF) media weight	60 - 105 g/m²
Display	LCD
Product color	Black, White
Display resolution	320 x 128 pixels
Market positioning	Business
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print
Standard interfaces	Ethernet, RJ-11, USB 2.0
Optional connectivity	Wireless LAN
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1170 W
Power consumption (off)	0.5 W
Power consumption (sleep)	1.5 W
Power consumption (PowerSave)	20 W
Power consumption (average operating)	570 W
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2, Windows Server 2012 R2 x64, Windows Server 2012 x64
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64
Storage temperature (T-T)	0 - 43 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %