TROUBLESHOOTING > 66
l Your printer driver settings can override any settings from the 
printer menu or printer front panel.
Before sending a file to the printer, many word processors send either 
an “initialisation string” or an 
I-Prime
 signal to the printer.
The initialisation string contains codes that override the panel and 
menu settings. To change your printer to ignore the reset code, enter 
the 
Menu Mode
, go to the 
Set-Up
 group and change the setting for 
Reset Inhibit
 to 
YES
.
The I-Prime signal will automatically override any front panel settings 
you have made. To eliminate this problem, enter the 
Menu Mode
, go 
to the 
Parallel Interface
 group and change the setting for 
I-Prime 
to 
Invalid
.
For more information on changing menu settings, see “Changing the 
Menu Settings” in chapter 3.
Problem
Nothing happens when I turn ON the printer.
Solution
Check the power cord connection to the outlet and to the printer. If 
you are using a power strip, make sure it is turned ON, and that the 
fuse hasn’t blown or that the circuit breaker hasn’t tripped.
Problem
 
The printer does not print when the computer sends data.
Solutions
1.
Is the 
SEL
 light on? If not, press the 
SEL
 key.
2.
Check that the interface cable is securely connected to both 
the printer and the computer.
3.
If you have the optional serial interface board installed, check 
to be sure that it is firmly seated in the printer.