Troubleshooting > 40
Improper cut sheet feed
No paper feed.
Sheets are located off the
paper guide.
Load sheets with their left
edges against the paper
guide for paper width 90 -
148 mm.
Sheets are not loaded to
the end.
Load sheets to the end.
The platen rotates without
paper feed, or continuous
forms instead of cut sheets
are fed.
Sheets are not loaded to
the end.
Load sheets to the end.
The printer is in the
continuous forms mode.
Eject the continuous forms
and select cut sheet mode
for the printer.
Paper distortion.
Sheets are not loaded to
the end, or they are not
inserted straight.
Load sheets to the end.
Paper with wrinkles, folds
or other defects.
Change paper.
Paper not specified for the
printer.
Use paper types specified
for the printer.
Unable to eject. The FF/LOAD button is
pressed.
Press the PARK button.
Improper continuous forms feed.
No line feed, and no paper
feed.
Paper is off the Pin
Tractors .
Reload paper correctly.
The adjust lever position
does not match the paper
type.
Set the adjust lever to the
correct position.
Paper distortion or jam. Forms are loaded with their
left holes out of line with
the right ones.
Load forms with their left
holes in line with the right
ones.
Inadequate distance
between the left and right
Pin Tractors, making for
loose paper.
Relocate the Pin Tractors to
tighten the paper.
Skew paper feeding. Move the paper to make it
straight if skew correction
mode is not enabled or
enable skew correction
mode for automatic skew
correction.
Paper movement is
blocked.
Remove the blockage.
Paper source is too far from
the printer.
Move the paper source
nearer to the printer.
Paper not specified for the
printer.
Use paper types specified
for this printer.
Several blank lines appear
in the printout.
Skip over perforation
spacing is selected.
Cancel the skip over
perforation spacing.
PROBLEM CAUSE ACTION