Olympus WS-802 - USA Limited Warranty Details; Warranty Exclusions; Service Request Instructions

OLYMPUS
VOICE
RECORDER
PRODUCTS
LIMITED
U.S.A.
WARRANTY
Olympus
Imaging
America
Inc.
("Olympus")
warrants
that
the
enclosed
Olympus®
audio
product(s)
and
related
Olympus®
accessories
(individually a '
Product"
and
collecti
vely
the
"Products")
will
be
f
ree
from
defects
in
materials
and
wo
r
kmansh
ip
under
normal
use
and
service
for
a
per
i
od
of
one
( 1)
year
from
the
date
of
purchase
for
desk-top
trans
c
ribe
r,
slide-switch
Microcassette
TM,
and
di
gital
audio
Products
and
90
days
from
the
date
of
purchase
for
push-button
MicrocassetteTM
audio
Products.
If
any
Pr
oduct
proves
to
be
defective
within
the
relevant
aforementioned
warranty
pe
r
iod
, t
he
customer
must
re
turn
the
defective
Product
to
an
Olympus
Service
Center
listed
below
(
See
"WHERE
TO
SEND
PRODUCT
FOR
SERVICE"
),
follow
i
ng
the
procedure
set
fort
h
below
(
See
"WHAT
TO
DO
WHEN
SERVICE
IS
NEEDED")
.
However,
it
is
recommended
that
t
he
cus
tomer first
ca
ll
Olympus's
Consumer
Support
Department
at
1
-888-55-DIGITAL
(1-888-553-4448
)
for
digital
audio
products
or
1-800-622-6372
for
Microcassette%o
audio
Products
,
to
at-
tempt
to
determine
the
nature
of
the
problem
.
Olympus
,
at
its
sole
discretion
,
will
repai
r,
replace,
or
adjust
the
defective
Product
,
provided
that
Olympus
investigat
i
on
and
facto
ry
inspection
disclose
that
(a
)
such
defec
t
developed
under
no
r
mal
and
proper
use
and
(b)
the
Product
is
covered
under
this
limited
warranty.
Repair
,
replacement
,
or
adjustment
of
defective
Products
shall
be
Olympus's
so
le
ob
l
igation
and
the
customer
's
sole
remed
y
hereunder.
The
customer
is
liable
and
shall
pay
for
shipment
of
the
Products
to
the
Olym
pus
Service
Center.
Olympus
shall
not
be
obligated
to
perform
preventive
maintenance
,
in-
stallation,
deinstallation,
or
maintenance.
Olympus
reserves
the
right
to
(i)
use
recondi-
tioned,
refurbished
,
and/or
serviceable
used
parts
(that
meet
Olympus's
quality
assur-
ance
standards)
for
warranty
or
any
other
repairs
and
(ii)
make
any
interna
l
or
external
design
and/or
feature
changes
on
or
to
its
products
without
any
liability
to
incorporate
such
changes
on
or
to
the
Products.
WHAT
IS
NOT
COVERED
BY
THIS
LIMITED
WARRANTY
Excluded
from
this
limited
warranty
and
not
warranted
by
Olympus
in
any
fashion,
ei
ther
express,
implied
,
or
by
statute,
are:
(a)
products
and
accessories
not
manufactured
by
Olympus
and
/
or
not
bearing
the
"OLYMPUS"
brand
label
(the
warranty
coverage
for
products
and
accessor
i
es
of
other
manufacturers,
which
may
be
distributed
by
Olympus,
is
the
responsibility
of
the
manu-
facturers
of
such
products
and
accessories
in
accordance
with
the
terms
and
duration
of
such
manufacturers' warranties);
(b)
any
Product
which
has
been
disassembled
,
repaired
,
tampered
with
,
altered,
changed,
or
modified
by
persons
other
than
Ol
ympus's
own
authorized
service
personnel
unless
repair
by
others
is
made
with
the
written
consent
of
Olympus
;
(c)
defects
or
damage
to
the
Products
resulting
from
wear,
tear
,
misuse
,
abuse
,
negli-
gence,
sand
,
liquids
,
impact,
improper
storage,
non-performance
of
scheduled
operator
and
maintenance
items
,
battery
leakage,
or
use
of
non-"OL
YMPUS"
brand
accessories,
consumables,
or
supplies;
(d)
software
programs;
(e)
supplies
and
consumables
(including
but
not
l
imited
to
tapes
and
batter
i
es)
;
and/or
(D
Products
which
do
not
contain
a
validly
placed
and
recorded
Olympus
serial
number.
EXCEPT
FOR
THE
LIMITED
WARRANTY
SET
FORTH
ABOVE,
OLYMPUS
MAKES
NO
AND
DIS-
CLAIMS
ALL
OTHER
REPRESENTATIONS,
GUARANTIES,
CONDITIONS
,
AND
WARRANTIES
CONCERNING
THE
PRODUCTS,
WHETHER
DIRECT
OR
INDIRECT,
EXPRESS
OR
IMPLIED
,
OR
ARISING
UNDER
ANY
STATUTE,
ORDINANCE
,
COMMERCIAL
USAGE
OR
OTHERWISE
,
IN-
CLUDING
BUT
NOT
LIMITED
TO
ANY
WARRANTY
OR
REPRESENTAT
I
ON
AS
TO
THE
SUIT-
ABILITY,
DURABILITY,
DESIGN
,
OPERATION
,
OR
CONDITION
OF
THE
PRODUC
TS (
OR
ANY
PART
THEREOF)
OR
THE
MERCHANTABILITY
OF
THE
PRODUCTS
OR
THEIR
FI
TNESS
FOR
A
PARTICULAR
PURPOSE
,
OR
RELATING
TO
THE
INFRINGEMENT
OF
ANY
PATEN
T,
COPYRIGH
T,
OR
OTHER
PROPRIETARY
RIGHT
USED
OR
INC
L
UDED
THEREIN
. IF
ANY
IM
PLIED
W
ARRAN-
TIES
APPLY
AS
A
MATTER
OF
LAW
,
THEY
ARE
LIMITED
IN
DURAT
ION TO
THE
LENGT
H
OF
THIS
LIM
I
TED
WARRANTY
.
SOME
STATES
MAY
NOT
RECOGNIZE
A
DI
SCLAIMER
OR
LI
MI
TA
-
TION
OF
WARRANTIES
AND/OR
LIMITATION
OF
LIABILITY
SO
THE
ABOVE
DISCLAIMERS
AND
EXCLUSIONS
MAY
NOT
APPLY.
THE
CUSTOMER
MAY
ALSO
HAVE
DIF
F
ERENT
AND
/
OR
ADDITIONAL
RIGHTS
AND
REMEDIES
THAT
VARY
FROM
STA
TE
TO
STATE
.
THE
CUSTOMER
ACKNOWLEDGES
AND
AGREES
THA
T
OLYMPUS
SHALL
NO
T
BE
RESPON-
SIBLE
FOR
ANY
DAMAGES
THAT
THE
CUSTOMER
MAY
INCUR
FROM
DELA
YEO
SH
IPME
N
T,
PRODUCT
FAILURE,
PRODUCT
DESIGN
,
SELECT
I
ON
,
OR
PRODUCTION
OR
FROM
ANY
OTHER
CAUSE,
WHETHER
LIABILITY
IS
ASSERTED
IN
CONTRACT
,
TORT
(
INCLUDING
NEG
LI
GENCE
AND
STRICT
PRODUCT
LIABILITY)
OR
OTHERW
I
SE
. IN
NO
EVEN
T
SHA
LL
OLYMPUS
BE
LIABLE
FOR
ANY
INDIRECT,
I
NCIDENTAL
,
CONSEQUENTIAL
OR
SPEC
I
AL
DAMAGES
OF
AN
Y
KIND
(I
NCLUDING
WITHOUT
LIMITA
T
ION
L
OSS
OF
PROFITS
OR
LOSS
OF
U
SE
),
W
HETHER
OR
NOT
OLYMPUS
SHALL
BE
OR
SHOULD
BE
AWARE
OF
THE
POSSIBILITY
OF
SU
CH
PO-
TENTIAL
LOSS
OR
DAMAGE.
Representations
and
warranties
made
by
any
person
,
i
ncluding
but
no
t
l
i
mited
to
dealers
,
rer,rresentatives,
salespersons
,
or
agents
of
Olympus,
wh
ich
are
in
consis
tent
or
in
con
fl
ic
t
with
or
in
addition
to
the
terms
of
th
is
limi
te
d
war
r
anty
,
sha
ll
not
be
bindi
ng u
pon
Oly
mpus
unless
reduced
to
writing
and
approved
by
an
exp
r
ess
ly
aut
hori
zed
offi
ce
r of
O
ly
mpus
.
This
limited
warranty
is
the
complete
and
exclusive
statement
of
wa
r
ranty
which
Olympus
agrees
to
provide
with
respect
to
the
Products
and
it
shall
supersede
all
p
rior
an
d
con-
tempo
r
aneous
or
al
or
written
agreements
,
unde
r
standi
n
gs
,
pr
oposa
ls,
an
d
comm
unic
a-
tions
pertaining
to
the
subject
matter
h
ereof
.
This
limi
t
ed
warran
ty is
exc
l
usively
for
the
benef
it
of
the
or
i
gina
l
customer
and
cannot
be
transferred
or
assigned.
WHAT
TO
DO
WHEN
SERVICE
IS
NEEDED
Package
the
Product
carefully
us
i
ng
amp
le
padd
i
ng
material
to
prevent damage in t
rans
it
and
e
it
her
de
li
ve
r
it
to
the
Autho
ri
zed
O
ly
mpus
Dea
ler
that
so
ld
you the
Prod
uct
or ship it
postage
prepaid
and i
nsured
to
the
Ol
ympus
Serv
i
ce
Center
l
isted
below
(
See
"WHERE
TO
SEND
THE
PRODUCT
FOR
SERVICE"
) .
When
return
i
ng
Products
for
service
,
your
package
should
include
the
f
ollow
i
ng
:
1.
Sales
rece
i
pt
showing
date
and
place
of
purchase.
2.
Copy
of
th
is limit
ed
war
r
anty
bear
i
ng
the
Product
se
rial nu
mbe
r
cor
r
espo
nding
to
the
ser
i
al
number
on
the
Product.
3. A
detailed
description
of
the
problem
.
4.
Sample
tapes,
files,
and
/
or
disks
(as
appl
i
cable).
When
service
is
completed
,
the
Product
wi
ll
be
r
eturned
to
you
postage
prepa
id
.
Warranty
Continued
on
back
side
U
1-BZ29
1
3-05
AU
1203