11-24
11-4 Troubleshooting
OMNUC G5-SERIES AC SERVOMOTOR AND SERVO DRIVE USER'S MANUAL
  11
Troubleshooting and Maintenance
The motor does not 
rotate even if 
commands are input 
from the controller.
(Continued from 
previous page)
The torque command is 
disabled.
Check if the torque command input 
method is correct.
Set the torque command 
correctly.
The CW input and CCW input 
are ON at the same time.
Check the command pulse's wiring.
·
Input the pulse signal either to the 
CW input or CCW input.
· Always turn OFF the terminal 
that is not input to.
The Servo Drive has broken 
down.
− Replace the Servo Drive.
The Servomotor 
operates 
momentarily, but then 
it does not operate 
after that.
The Servomotor power cable is 
wired incorrectly.
Check the wiring of the Servomotor 
power cable's phases U, V, and W.
Wire correctly.
The encoder cable is wired incorrectly.
Check the encoder cable's wiring. Wire correctly.
The Servomotor 
rotates without a 
command.
The command pulse input is 
incorrect.
Check the command pulse type.
Set the correct command pulse input.
Check the command pulse's voltage. Connect a resistor that matches 
the voltage.
The Servo Drive has broken 
down.
− Replace the Servo Drive.
The Servomotor rotates 
in the reverse direction 
from the command.
The CW input and CCW input 
connections are reversed.
Check the controller's command pulse 
type and the Servo Drive's command 
pulse type.
Connect the CW pulse signal to 
the CW input and the CCW pulse 
signal to the CCW input.
Motor rotation is 
unstable.
The Servomotor power cable or 
encoder cable is wired 
incorrectly.
Check the wiring of the Servomotor 
power cable's phases U, V, and W and 
check the encoder cable's wiring.
Wire correctly.
The coupling system between the 
motor shaft and the mechanical 
system has eccentricity or loose 
screws, or the load torque is 
fluctuating due to engagement 
between pulleys or gears.
Check the mechanical system's coupling 
section.
Review and adjust the machine.
Try rotating the motor without a load. 
(Disconnect it from the mechanical 
system.)
The load's moment of inertia 
exceeds the Servo Drive's 
allowable value.
Try rotating the motor without a load. 
(Disconnect it from the mechanical 
system.)
· Reduce the load.
· Replace the Servomotor and 
Servo Drive with higher 
capacity models.
The pulse signal line's 
connections are loose.
Check the pulse signal line's wiring at the 
controller and Servo Drive.
Wire correctly.
Check the controller's command pulse 
type and the Servo Drive's command 
pulse type.
Set the Servo Drive's pulse type 
to match the controller's 
command pulse type.
The gain is wrong. − Perform manual tuning.
The CN1 input signal is 
chattering.
Check the operation command (RUN), error 
counter reset (ECRST), zero speed 
designation (VZERO), internally set speed 
selection 1 (VSEL1) and internally set speed 
selection 2 (VSEL2).
Wire correctly so that there is no 
chattering.
The Servomotor is 
overheating.
The ambient temperature is too 
high.
Check that the ambient temperature 
around the motor is 40°C or less.
Lower the ambient temperature 
around the Servomotor to 40
°
C or 
less. (Use a fan or air conditioner.)
Ventilation is obstructed. Check to see whether anything is 
blocking ventilation.
Improve ventilation.
The Servomotor is overloaded. Try rotating the motor without a load. 
(Disconnect it from the mechanical 
system.)
· Reduce the load. 
· Replace the Servomotor and 
Servo Drive with higher 
capacity models.
The Servomotor vibrates during 
rotation.
Symptom Probable cause Items to check Measures