On Call Extra User Manual

40
Display Causes Solution
Temperature has exceeded
the operating temperature of
the system
Move to a cooler environment and
repeat the test.
Temperature is below the
operating temperature of the
system
Move to a warmer environment and
repeat the test.
Battery is low but has enough
power to run 20 more tests
Test results will still be accurate, but
replace the battery as soon as possible.
Battery is discharged and the
meter does not allow more
tests until replacement with a
new battery
Replace the battery and repeat the test.
Meter electronics failure
If the problem persists, please contact
your local distributor.
Non On Call
®
Extra test strip
inserted in the meter
Please make sure you use the On
Call
®
Extra test strip with the On
Call
®
Extra Blood Glucose Meter.
If the problem persists, please contact
your local distributor.
Test strip damaged or
calibration error
Please test again by using a new strip.
If the problem persists, please contact
your local distributor.
Communications failure
There is an error in transferring data to
the PC. See the package insert included
in the On Call
®
Diabetes Management
Software for troubleshooting.
Meter data port is plugged in
with the data transfer cable
when meter is in waiting for
sample application mode with
strip already inserted into the
meter strip port
Unplug the data transfer cable from the
meter’s data port. Then remove the strip.
Reinsert the strip into the strip port for
testing.
If the problem persists, please contact
your local distributor.

On Call Extra Specifications

General

Sample Size	0.4 µL
Test Time	4 seconds
Blood Sample	Capillary whole blood
Battery	2 x AAA batteries
Display	LCD
Battery Life	Approximately 1, 000 tests
Automatic Power Off	2 minutes
Operating Humidity	10-90% RH
Measurement Range	20 - 600 mg/dL (1.1 - 33.3 mmol/L)
Memory	450 tests
Operating Temperature	5°C to 45°C (41°F to 113°F)