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If you still have questions about the operation of your URC-9040 PC Media Remote and could not find
the answer(s) in the Trouble Shooting section, you may want to contact the customer service
department for assistance.
You may care to visit our Internet-site:
www.oneforall.com
Our internet-site has many advantages:
- 24 hours access
- no waiting time
- page for Frequently Asked Questions
- info about the ONE FOR ALL product range
Before contacting us, by Fax, E-mail or Phone, make sure you have the required information
available by filling in the table below.
What do we need to know before you contact us:
1 That you have the URC-9040 (*) PC Media Remote universal remote.
2 The date of purchase (.........../.........../...........).
3 A list of your equipment/models: (see example below).
Device Brand Device Remote SET-UP
model nr. model nr. code
TV Sony KV-25C5D RM-883 11505 (example)
Type/model numbers can often be found in your equipment owner’s manual or on the factory
plate behind the device.
4. Then Fax, E-mail or Dial us:
In the UK
E-mail : ofahelp@uebv.com (***)
Fax : +31 53 432 9816
Tel. : 0901-5510010 (£ 0,50 per minute) (*) (**)
In Ireland In Australia
E-mail : ofahelp@uebv.com (***) E-mail : ofahelp@uebv.com (***)
Fax : +31 53 432 9816 Fax : 0061 2 9975 1368
Tel. : 1-800 553199 (*) (**) Tel. : 1 300 888 298
In South Africa In New Zealand
E-mail : support@oneforall.co.za E-mail : ofahelp@uebv.com (***)
Fax : 011 298 2302 Fax : (06) 878 2760
Tel. : 0860 100551 Tel. : 0508 ONE 4 ALL (663 4 255)
Tel. : 011 298 2300
(*) When you call us you will be asked to enter a URC-number.
The URC-number of this product is URC-9040.
(**) When calling with a mobile phone:
- You may be charged extra when calling us from; the UK or France.
- You may not be able to contact us when calling from; Belgium, the Netherlands, Luxemburg,
Greece, Portugal, Switzerland, Italy, Ireland or Austria.
(***) Just send a blank message, you’ll get auto-reply.
Customer Service
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