2 General Repair Information
1. Ensure all work is carried out at an ESD workstation and that an ESD wristband is worn before
starting maintenance. Wear ESD gloves to avoid oil stains and fingerprints.
2. Use protective films to protect the display, camera, camera lens to prevent dust and scratches.
3. Use a clean cloth, ESD brush and alcohol (Concentration above 95%) for appearance cleaning. Do not
use other items (such as an eraser) for cleaning to prevent the protective layer from being scratched,
which may lead to oxidation and corrosion.
4. Faulty welded mechanical parts (except shield cover and shield frame parts) can only be replaced
and not repairable.
5. Use accessories provided by OnePlus.
6. Check the contacts or solder joints of devices that may cause simple faults (e.g. soldered interfaces
or switches). Re-weld if necessary (only for service centers where lead-free soldering is available)
and clean the flux remaining after soldering.
7. Use the equipment provided by OnePlus to test the phone (e.g. When the charging function of the
device is abnormal, do use the original OnePlus adapter to test to ensure the accuracy of the test
results).
8. Fill in the fault phenomenon code and fault reason code according to the actual situation, and
accurately enter the replacement material code in the CRM system.
9. For more information, please visit the GKM system.
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