ooma office - Troubleshooting Linx Issues; Linx Device Registration Problems; No Dialtone on Linx Device Phone; Poor Voice Quality Resolution

The Linx device won’t register with my Base Station
• Move the Linx closer to your Base Station and try to register again.
• The Ooma Ofce Base Station can only support up to four wireless DECT devices.
The phone connected to my Ooma Linx device has no dial tone
• If the system status indicator on the Linx is lit amber, try installing the Linx closer to the
Base Station.
• If the system status indicator on the Linx is blinking amber, follow the setup instructions again
to register the device with your Base Station.
• Verify that your Base Station is powered on and working properly. If you have a regular phone,
plug it into the PHONE port of the Base Station to check for dialtone.
Voice sounds stuttery or constantly breaks up
Voice quality depends on the speed and quality of your Internet service. For best results, Ooma
recommends that your Base Station be connected between the modem and router as shown in
Alternative Setup Option A. This allows your phone calls to be intelligently prioritized over other
network trafc.
If you have used this option, you can adjust how Ooma prioritizes your network trafc by connecting
a computer to the LOCAL NETWORK port of the Base Station and browsing to: setup.ooma.com
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