20
Problem Cause Solution
The LCD screen
displays “MEMORY
ERROR” or “CARD
ERROR” message or
memory card cannot
be read.
The format of the memory
card is not compatible with
the document camera.
Format the card.
The memory card is
corrupted.
Replace the memory card with a new
one.
Cannot delete the
pictures and video
clips, and also cannot
memory card.
The lost recordings are saved
in the internal memory.
Cannot view the
video clips on my
computer.
Software is not installed on
the computer.
TV screen does
notdisplay after
connecting the
product to TV.
The product is not correctly
connected to the TV.
Reconnect the product to TV correctly.
Noises occur when
viewing images on
the LCD screen or on
the computer.
match the standard of the
country you are staying.
information, please refer to the “Flicker
Settings” table.
Lock for lost recordings in the
internal memory.
Install the software on your computer.
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