iDSP Manual 12/20
OSD Audio | Brea, CA | osdaudio.com
Warranty Information
All OSD Audio electronics products have a 2 Year Limited Warranty against defects in materials and workmanship. Proof of
purchase must accompany all claims. During the warranty period OSD Audio will replace any defective part and correct any defect
in workmanship without charge for either parts or labor OSD Audio may replace returned speakers with a product of equal value and
performance. In such cases, some modication to the mounting may be necessary and are not OSD Audios responsibility.
For this warranty to apply, the unit must be installed and used according to its written instructions. If necessary, repairs must be
performed by OSD Audio. The unit must be returned to OSD Audio at the owner’s expense and with prior written permission. Accidental
damage and shipping damage are not considered defects, nor is damaged resulting from abuse or from servicing performed by an
agency or person not specically authorized in writing by OSD Audio
OSD Audio sells products only through authorized dealers and distributors to ensure that customers obtain proper support and service.
Any OSD Audio product purchased from an unauthorized dealer or other source, including retailers, mail over dealers and on-line
sellers will not be honored or serviced under existing OSD Audio warranty policy. Any sale of product by an unauthorized source or
other manner not authorized by OSD Audio shall void the warranty on the applicable product.
Damage to or destruction of components due to application of excessive power voids the warranty on those parts. In these cases,
repairs will be made on the basis of the retail value of the parts and labor. To return for repairs, you must email customer service at
RMA@audiogeargroup.com for a Returned Merchandise Authorization (RMA) number# then the unit must be shipped to OSD Audio
at the owner’s expense, along with a note explaining the nature of service required. Be sure to pack the speaker(s) in a corrugated
container with at least 3 inches of resilient material to protect the unit from damage in transit.
This Warranty Does Not Cover: Damage caused by abuse, accident, misuse, negligence, or improper operation (installation) • Any
products that have been altered or modied • Any product whose identifying number of decal, serial #, etc. has been altered, defaced or
removed • Normal wear and maintenance.
iDSP manual rev1 simon.indd 20 12/7/20 8:28 AM
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