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About Start up Handling Options Warnings More info
Symptom Possible causes Solutions
No sound
Dead battery Replace the battery
Clogged tube or earpieces (mould, Micro mould, Grip Tip or dome)
Clean tube, mould, Micro mould or replace wax lter
Consider to replace dome or Grip Tip
Intermittent or
reduced sound
Clogged sound outlet
Clean mould
Clean Corda miniFit (thin tube), replace dome, Grip Tip or replace wax lter
Moisture Wipe battery with a dry cloth and/or dry tube
Dead battery Replace the battery
Clogged damping lter in sound hook Contact your hearing care professional for assistance
Squealing noise
Hearing aid earpiece inserted incorrectly Re-insert earpiece
Ear wax accumulated in ear canal Have ear canal examined by your doctor
If none of the above solutions works, consult your hearing care professional for assistance.
Troubleshooting guide
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