Outlaw 5000 - Troubleshooting and Service; Troubleshooting Common Issues

Outlaw Audio
10
Your Outlaw Model 5000 Five-Channel Amplier is
designed for trouble free operation. If you follow the
instructions in this manual you should enjoy many
years of high quality listening enjoyment. However, as
with any sophisticated electronic device, there may be
occasional problems upon initial installation, or during
the life of the unit. The items on this list are a brief guide
Cleaning
If the unit becomes dirty, wipe with a clean, soft, dry cloth.
If necessary, rst use a soft cloth slightly dampened with
mild soapy water, then a fresh cloth dampened with clean
water. Wipe dry immediately with a dry cloth. NEVER use
benzene, thinner, alcohol or any other volatile cleaning
agent that contains ammonia. Do not use abrasive clean-
ers, as they may damage the nish of the metal parts.
Avoid spraying insecticide, waxes, polishing agents, or any
aerosol product near the unit.
Troubleshooting and Service Information
to the minor problems that you may be able to correct
yourself. If these solutions do not rectify a problem, or
if the problem persists, contact us for assistance. The
Outlaw 5000 does not contain any internal user service-
able parts. If you suspect a problem that may require
service assistance, contact us at customerservice@
outlawaudio.com, or by phone at 866-688-5292.
It is important that any repairs be carried out only by
Outlaw Audio Service Department. This will assure proper
service and preserve the protection of your Limited
Warranty. Keep your sales slip or receipt in a safe place
with this manual so that it will be available to verify the
purchase date, should you experience a problem covered
by our warranty.
Using the amplier’s front panel Power button will not
aect the correct operation of the controlling device.
¼ To power the Model 5000 on and o manually
when the REMOTE TRIGGER cable is connected
to another controlling device and the rear panel
switch is set to Trigger:
1. To turn the amplier o, press the Power button
on the front panel.
This will turn o the master power to the Model 5000, the
blue light will not be lit, and the amplier will no longer be
able to be turned on by the controlling device.
The amplier will remain o, if you turn the controlling
device o after powering down the Model 5000 manually.
2. To turn the amplier on, press the Power button
on the front panel.
If the controlling device is o, this will return the amp to
Standby mode, and the blue ring will glow dimly. If the
controlling device is on, the blue ring will glow brightly.
The amplier will remain on, if you turn the controlling
device on after powering up the Model 5000 manually.
When You Are Away
If you won’t be using your system for an extended period
of time, it is always a good idea to turn the unit o using
the amplier’s front panel Power button and disconnect
the AC power cord. This will prevent the Model 5000 from
accidentally turning on during your absence.
Symptom Possible Cause Solution Option
Amplier will not turn on when
the front panel Power button is
pressed
¼ MANUAL/TRIGGER switch set incorrectly
¼ No AC power
¼ Power strip or conditioner turned o
¼ External fuse may be blown
¼ Make certain MANUAL/TRIGGER switch is set to Manual.
¼ Make certain AC power cord is plugged into a live outlet.
¼ Make certain power strip or power conditioner is turned on, if applicable.
¼ Check rear panel fuse and replace if necessary. If the fuse blows again, please contact
Outlaw Customer Service.
Amplier will not turn on when
controlling device is turned on
¼ MANUAL/TRIGGER switch set incorrectly
¼ Remote trigger cable not properly connected
¼ No AC power
¼ Power strip or conditioner turned o
¼ Make certain MANUAL/TRIGGER switch is set to Trigger.
¼ Verify connection of trigger cable at both ends
¼ Make certain AC power cord is plugged into a live outlet.
¼ Make certain power strip or power conditioner is turned on, if applicable.
Amplier turns on, but no audio
from one or more channels
¼ Input plugs not connected to proper jack or are loose
¼ Speakers not connected properly
¼ Check input connections.
¼ Check speaker connections at amp and speaker.
Front panel light glows red when
turned on
¼ One or more channels may have gone into protection mode
¼ One or more channels may not be functioning properly
Check for any speakers not producing sound. Turn the amplier o. see "Protection Mode"
on the following page. If the protection was set o because of thermal overload, it may take
up to 30 minutes for the unit to cool down and reset the front LED. The unit should be cool to
the touch when its ready to be turned back on.
If after waiting the light does not glow blue again, please call Outlaw customer service.
Audio levels dier Improper settings or output levels from the processor or controller Check the settings on your preamp, processor or controller.
Audio plays, then cuts o Amplier shorted See suggestions in the section titled ”Protection Mode” on the next page.
Audible hum, or a discernable low
frequency noise
Possible ground loop situation See suggestions in the section titled ”A Few Words About Hum and Noise” on the next page.