•• Connect the OWC Express 1M2 to a different host.
•• Users experiencing slow read/write speeds should consider checking and changing
the Windows disk removal policy. Please review the support article
Storage Solutions: OWC
Disk Performance for more
detail.
•• We are very sorry If issues continue to occur. Please know that OWC support is here
to help. Contact information for our support can be found in
section 4.4 "Contacting Support". Please have your serial number ready which
is located on the bottom of the OWC Express 1M2 and printed on the original
packaging.
4.2 Online Resources
•• OWC Express 1M2 Product Page: go.owc.com/express1m2
•• OWC Express 1M2 Support Guide Page: start.owc.com/express1m2
•• Drive Guide Manual: go.owc.com/driveguide/manual
•• Drive Formatting: go.owc.com/formatting
•• Data Migration: go.owc.com/datamigration
4.3 About Data Backup
To ensure that your files are protected and to prevent data loss, we strongly suggest
that you keep two copies of your data: one copy on your OWC Express 1M2 and a
second copy on either your internal drive or another storage medium, such as an
optical backup, or on another external storage unit. Any data loss or corruption
while using the OWC Express 1M2 is the sole responsibility of the user, and under
no circumstances may OWC, its parents, partners, affiliates, officers, employees, or
agents be held liable for loss of the use of data including compensation of any kind
or recovery of the data.
4.4 Contacting Support
• Phone : M–F, 9am–6pm CT
USA 1-866-692-7100 |INTL +1-815-338-4751
• Chat : M–F, 9am–6pm CT
www.owc.com/support
• Email : Answered within 48 hours
www.owc.com/support
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