74
VQT2J39
Troubleshooting guide
Play fails to start even when [1](PLAY) is 
pressed.
Play starts but then stops immediately.
¾ Insert the disc correctly with the label facing up. (> 15)
¾ The disc is dirty. (> 15)
¾ You tried to play a blank disc or disc unplayable on this unit. 
(> 11–12)
¾ You tried to play a +RW that needs to be finalised on the 
equipment used for recording.
¾ You may be able to copy a “One time only recording” title that 
was recorded to DVD-RAM using a different Panasonic DVD 
Recorder to this unit’s HDD, but play is not possible due to 
copyright protection.
¾ When recording to DVD-RAM using “EP ( 8 hours )” mode, play 
may not be possible on DVD players that are compatible with 
DVD-RAM. In this case use “EP ( 6 hours )” mode. (> 61)
¾ If playing DivX VOD content, refer to the homepage where you 
purchased it. (DivX) (> 29)
¾ Make sure that the TV is turned on. If the menu or messages 
are displayed, follow the on-screen instructions.
Audio and video momentarily pause.
¾ This occurs between playlist chapters.
¾ This occurs between chapters and with partially deleted titles 
on finalised DVD-R, DVD-R DL, DVD-RW (DVD-Video format), 
+R, +R DL and +RW that have been copied using the high 
speed mode.
¾ This occurs as scenes change during Quick View.
¾ [-R]DL] [+R]DL] When playing a title recorded on both layers, the 
unit automatically switches between layers and plays the title in 
the same way as a normal programme. However, video and 
audio may momentarily cut out when the unit is switching 
layers. (> 11)
DVD-Video is not played.
¾ You have set a ratings level to limit DVD-Video play. Change 
this setting. (> 61)
¾ Ensure disc is for the correct DVD-Video region number, and is 
not defective. (> Cover)
Alternative soundtrack and subtitles cannot be 
selected.
¾ The languages are not recorded on the disc.
¾ You may not be able to use the on-screen menus to change the 
soundtrack and subtitles on some discs. Use the disc’s menus 
to make changes. (> 17)
No subtitles.
¾ Subtitles are not recorded on the disc.
¾ Turn the subtitles on and select “Text” or the subtitle number. 
(> 54)
Angle cannot be changed.
¾ Angles can only be changed during scenes where different 
angles are recorded.
You have forgotten your ratings PIN.
You want to cancel the ratings level.
¾ The ratings level returns to the factory preset. While the disc 
tray is open, press [DRIVE SELECT] to select the DVD drive, 
then press and hold [¥ REC] and [1] on the main unit at the 
same time for 5 or more seconds (“INIT” will appear on the 
unit’s display).
Quick View does not work.
¾ This does not work when audio is other than Dolby Digital.
¾ This does not work when recording is in XP or FR mode.
The resume play function does not work.
¾ Memorized positions are cancelled when 
–press [∫] several times.
– open the disc tray.
– [CD] [VCD] [USB] turn off the unit.
– if a recording or timer recording was executed.
The Video CD picture does not display properly.
¾ When connecting to Multi-system TV, select “NTSC” in “TV 
System” in the Setup menu. (> 63)
¾ When connecting to PAL TV, the lower part of the picture 
cannot be displayed correctly during search.
Time Slip, Manual Skip, etc. does not work.
¾ These functions do not work with finalised discs.
¾ Time Slip does not work when the unit’s “TV System” settings 
are different from the title recorded on the disc. (> 63)
It takes time before play starts.
¾ This is normal on DivX video. (DivX)
Picture stops.
¾ Picture may stop if the DivX files are greater than 4 GB. (DivX)
Cannot see the beginning of the title played.
¾ (If connecting to a TV that supports VIERA Link with an HDMI 
cable)
When [1] (PLAY) is pressed on this unit’s remote control, you 
may not be able to see the beginning of the title played until the 
picture is displayed on the TV. Using [:], return to the 
beginning of the title.
Available disc space does not increase even after 
deleting a title.
¾ Available disc space does not increase after deleting on DVD-
R, DVD-R DL, +R or +R DL. (> 19)
¾ Disc space increases only when the last recorded title is 
deleted on DVD-RW (DVD-Video format) and +RW. The disc 
space does not increase when any other titles are deleted.
Cannot edit.
¾ You may not be able to edit on the HDD if there is no available 
space.
Delete any unwanted titles to create empty space. (> 19, 37, 
57)
Cannot format.
¾ The disc is dirty. Wipe with a damp cloth and then wipe dry. 
(> 15)
¾ You tried formatting a disc that you may not be able to use in 
this unit. (> 11–12)
Cannot create chapters.
Cannot mark the start point or the end point 
during “Partial Delete” operation.
¾ The unit writes the chapter division information to the disc when 
you turn it off or remove the disc. The information is not written 
if there is an interruption to the power before this.
¾ These operations are not possible with still pictures.
¾ You cannot set points if they are too close to each other. You 
cannot set an end point before a start point.
Cannot delete chapters.
¾ When the chapter is too short to delete, use “Combine 
Chapters” to make the chapter longer. (> 37)
Cannot create a Playlist (Video).
¾ You cannot select all the chapters at once in a title if the title 
also includes still pictures. Select them individually.
Play
Edit
DMREX773EC-VQT2J39_eng.book  74 ページ  2010年1月14日 木曜日 午後1時31分