Panasonic DMR-PWT550 - Troubleshooting Easy Network Setting; Cannot Connect to Internet

Troubleshooting
SQT0815
96
Troubleshooting guide
If there is any problem, the following message is
displayed on the screen.
∫ When this unit cannot connect to the
Internet
When you experience problems with
Easy Network Setting
Wireless Settings
Display Check the following
A conflict with other
devices occurred.
• Please wait a few moments, and
then try again.
A time out error
occurred.
• Setting of the Wireless router for
MAC Address etc.
• The signal may be weak.
• The SSID and the encryption key of
the Wireless router.
• Please wait a few moments, and
then try again.
An authentication
error or a time out
error occurred.
A device error
occurred.
• If the problem is not solved, consult
your dealer.
Easy Network Setting ( Network Connection
Check )
Display
Check the
following
1. LAN cable
connection or
Connection to the
wireless network:
“Fail”
• Connection of
the LAN cables
(> 19)
• Settings of the
hub and router
2. IP address setting: “Fail”
3. Connection to
gateway:
“Fail”
4. Connection to the
Internet:
“Fail”
1. LAN cable
connection or
Connection to the
wireless network:
“Pass”
• Connection and
settings of the
hub and router
• Settings of “IP
Address / DNS
Settings” (> 71,
80)
2. IP address setting: “Fail”
3. Connection to
gateway:
“Fail”
4. Connection to the
Internet:
“Fail”
1. LAN cable
connection or
Connection to the
wireless network:
“Pass”
2. IP address setting: “Pass”
3. Connection to
gateway:
“Fail”
4. Connection to the
Internet:
“Fail”
1. LAN cable
connection or
Connection to the
wireless network:
“Pass”
• It is not possible
to connect to the
Internet. Refer to
“When this unit
cannot connect
to the Internet”.
(> below)
2. IP address setting: “Pass”
3. Connection to
gateway:
“Pass”
4. Connection to the
Internet:
“Fail”
Display Check the following
Cannot find the
server. (Error code:
B019)
• “Primary DNS” and “Secondary
DNS” settings of “IP Address /
DNS Settings” (> 71, 80)
Failed to connect to
the server. (Error
code: B020)
• The server may be busy or the
service may have been
suspended. Please wait a few
moments, and then try again.
• Settings of “Proxy Server Settings”
(> 71, 80) and the router.
DMR-PWT550GLGZ_eng.book 96 ページ ２０１５年２月２日 月曜日 午後７時２６分