Diagnosing the battery health
1. Swipe up the home screen, and then in the app list, tap [Hardware Diagnostic] ® [12. Battery
Health].
2. Check the details and then tap [OK].
Saving or checking the system log and diagnosis results
Checking the system information
1. Swipe up the home screen, and then in the app list, tap [Hardware Diagnostic] ® [System
Information].
2. Check the details and then tap [OK].
Checking the system log
1. Swipe up the home screen, and then in the app list, tap
[Hardware Diagnostic] ® [System
Log].
2. Check the details and then tap [OK].
Saving the test results
1. After running hardware diagnostics, tap ® [Save test result to the internal storage].
Note
• The test results are saved to:
From the home screen, tap [Settings] ® [Storage] ® ([Internal shared storage] ®) [Files]
® [DiagnosticResults].
Checking saved test results
1. Swipe up the home screen, and then in the app list, tap
[Hardware Diagnostic] ® [Test
Result].
2. Select the XML file of a saved test result, and then tap [OK].
Sharing saved test results
1. Swipe up the home screen, and then in the app list, tap [Hardware Diagnostic] ® ® [Attach
test result to mail].
2. Select the zip file of a saved test result, and then tap [OK].
3. Select an app with which to share, and follow the on-screen instructions.
Saving the background Logcat (system log) to the internal storage
1. Swipe up the home screen, and then in the app list, tap [Hardware Diagnostic] ® ® [Save
Logcat in background].
2. Check the details and then tap [OK].
• To stop saving, tap [Save Logcat in background] again to turn off the checkbox, and then tap
[OK].
50 Operating Instructions - Reference Manual
Hardware diagnostics
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