176
KX-MB2230JT/ KX-MB2270JT/ KX-MB2515JT/ KX-MB2545JT/ KX-MB2575JT/ DP-MB310JT
12.3.4.3. Copy and FAX
No. Symptom Cause Countermeasure
1 No Document Feed (No
Document Feed, Docu-
ment JAM and Multiple
Document Feed) (P.198)
Failed the document sensor lever Replace the document sensor lever
Failed the document sensor Go to Sensor Section (P.226)
Dirty or failed the separation roller Clean or replace the separation roller
Dirty or failed the separation rubber Clean or replace the separation rubber
Failed the separation spring Replace the separation spring
ADF top cover is not fully closed. Push firmly on front and rear edges of the ADF top cover.
Document JAM (No Docu-
ment Feed, Document JAM
and Multiple Document
Feed) (P.198)
Dust or scratch on the document paper path Clean the document paper path
Failed the gear Check the gear
Failed the ADF motor
Multiple Document Feed
(No Document Feed, Docu-
ment JAM and Multiple
Document Feed) (P.198)
Dirty or failed the separation roller Clean or replace the separation roller
Dirty or failed the separation rubber Clean or replace the separation rubber
Failed the separation spring Replace the separation spring
2 Skew (ADF) (P.200) Dust or scratch on the document paper path Clean the document paper path
Failed the document feed roller Replace the document feed roller
Failed the document guide Replace the document guide
3 Scanner Glass (P.201) Failed CIS unit holder Replace CIS unit holder
4 The Sent FAX Data is
Skewed (P.201)
The cause of ADF Go to Skew (ADF) (P.200)
The cause of scanner glass ----
Problem with the other FAX machine
5 The Received FAX Data is
Skewed (P.201)
The cause of printing Go to Skew (ADF) (P.200)
Problem with the other FAX machine
6 The Received or Copied
Data is Expanded (P.202)
Dirty or failed the drive roller (at ADF) Clean or replace the drive roller
Dirty or failed the separation roller (at ADF) Clean or replace the separation roller
Failed CIS movement (at SG) Replace the belt or the gear or the shaft or the ADF motor
7 Black or White Vertical
Line is Copied (P.202)
Dirty or failed the white plate (2 places) Clean or replace the white plate
Dirty or failed the glass board Clean or replace the glass board
The cause of printing Go to Dark or White Vertical Line (P.187)
Failed CIS Go to CIS Control Section (P.237)
8 An Abnormal Image is
Copied (P.203)
Dirty or failed the white plate (2 places) Clean or replace the white plate
Dirty or failed the glass board Clean or replace the glass board
Dirty or failed the drive roller (at ADF) Clean or replace the drive roller
Dirty or failed the document feed roller (at ADF) Clean or replace the document feed roller
Dirty or failed the separation roller (at ADF) Clean or replace the separation roller
Failed CIS movement (at SG) Replace the belt or the gear or the shaft or the ADF motor
Failed CIS Go to CIS Control Section (P.237)
The cause of printing Go to Dark or White Vertical Line (P.187)
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